Beverly Eckles Email & Phone Number

Dallas, Texas, Us

Revenue Cycle ManagerEnsure high productivity and proficiency standards in revenue cycle management (RCM).Support team members by executing project work plans, including both qualitative and quantitative tasks, to deliver high-quality client services.Participate in project support teams to prioritize tasks, meet milestones, and ensure project outputs meet quality standards.Assist Directors and Managers in mentoring and engaging team members effectively.Provide feedback, review processes, and identify opportunities for improvement, including areas outside of RCM.Develop and manage relationships between the Central Business Office (CBO) and facilities to ensure team efficiency and effectiveness.Offer strategic oversight and guidance to achieve revenue cycle goals.Oversee all accounts receivable activities, ensuring timely cash flow and adherence to CBO RCM expectations.Ensure accuracy in net revenue reporting through thorough analysis of billing practices and payer reimbursements.Collaborate with Facility Business Office Managers (BOMs) and staff to ensure the CBO receives and responds to accurate and timely information.Review bills and payer edits to guarantee accurate transmission for prompt payments.Work with facility teams and accountants to verify and understand the accuracy of net revenue and accounts receivable reserves.Complete monthly reporting duties as required.Provide feedback and ensure the team is equipped with the tools needed for success.Develop and maintain process improvement plans, Standard Operating Procedures (SOPs), and training materials focused on RCM operations, technical processes, and reporting.

Dallas, Texas, Us

Build trust and collaboration amongst the team by enhancing employee engagement, addressing performance results, and providing coaching and mentoring.Overseeing department training and individual development.Implement, monitor, and revise annual goals, objectives, and performance standards including team metrics.Deliver RCM and coding expertise against defined Product initiatives. Provide necessary industry or functional insight to relative teams and Manage revenue and billing practices for multiple Oncology surgeons.Review all aspects of the Revenue Cycle Process, Auditing, Coding and reimbursement to ensure compliance.Oversee all aspects for multiple specialties,, including; Breast Surgeons, Gyn Oncology Surgeons, Colorectal Oncology, General Surgery, Thoracic surgery as well as an ASC.Access a wide range of carrier websites for information and guidelines.Be available to teammates in order to serve as the first point of contact for them in regard to employment related and job function concerns.Participate as an active member of the leadership team to problem solve issues, performance management and achieve weekly, monthly, and quarterly metrics.Respond to all department and facility requests within a maximum of 48 hours.Monitor team attendance, paid time off request and transfer requests to adhere with business needs.Run weekly productivity and aging reports, coordinate with team leads to ensure appropriate and compliant account follow up is being performed.Delegate task assignments to teamMonitor and/or complete special projects and make sure certain deadlines are met.Partner with Revenue Cycle Management to handle disciplinary actions related to performance, attendance, productivity, quality, etc.

Sunrise, Florida, Us

• Reviewed payments, posting, accounting, adjustments and adjustments per contracted rates• Analyzed recoupments/retractions and patient balances

Dallas, Texas, Us

• Maintained employee records• Reviewed employee job performance on a daily, quarterly and annual basis• Responsible for employee audits• Trained coworkers• Completed payroll time and attendance records• Assigned work duties and monitored their progress to assure timely and accurate completion• Communicated changes in policies and procedures to coworkers• Reviewed coding, reimbursement and proper filing• Reviewed Diagnostic billing, claims and reimbursement• Reviewed Ambulatory Surgery Center billing, claims and reimbursement• Reviewed Professional billing, claims and reimbursement• Researched reimbursement policies for multiple policies/plans• Gained experience with contracting physicians and groups• Conducted appeals of underpaid/underprocessed bills• Communicated medical bill reviews with team for additional resolution and training• Communicated personal data review with patients to ensure proper reimbursement• Provided impeccable customer service for multiple markets• Built strong relationships with center staff and patients

• Was responsible for scheduling, marketing, coding claims, processing claims, posting payments, answering phones, greeting patients and data entry• Received, prepared and performed daily mail duties, including daily bank deposit• Ordered all office supplies• Followed-up on all unpaid insurance and patient accounts• Forwarded unpaid accounts to collection agencies or credit bureau• Researched ICD-9 CPT/HCPCS codes for correct filing• Researched fee schedules for proper filing and reimbursement• Filed and followed-up on insurance appeals, rejections, overpayments, underpayments and non-payments• Organized and maintained a filing system for company documents• Practiced customer service and problem resolution for customer accounts• Conducted employee training sessions

• Was responsible for scheduling, billing, collections, employee training, payment posting, reporting, A/R and auditing• Researched reimbursement policies for multiple policies/plans• Contracted with physicians• Conducted appeals of underpaid/underprocessed bills• Communicated medical bill reviews for additional resolution• Communicated personal data review with patients to ensure proper reimbursement• Provided impeccable customer service• Built strong relationships with patients

Us

• Reviewed coding, reimbursement and proper filing• Researched reimbursement policies for multiple policies/plans• Conducted appeals of underpaid/underprocessed bills• Communicated medical bill reviews with team for additional resolution• Communicated personal data review with patients to ensure proper reimbursement• Oversaw two markets and provided impeccable customer service

• Gained experience in pediatric cardiology, family practice, collections, billing, Medicaid, Medicare and commercial insurance