Beverly Edens Email & Phone Number

With over 19 years of experience in information technology, I am a collaborative and solution-oriented Learning Strategist who is passionate about empowering users and organizations to leverage Microsoft 365 Applications Specialist focusing on productivity, content management, collaboration, and innovation. I have a Bachelor of Science in Business Administration in Information Systems from the University of Arkansas. I am also certified as a Change Practitioner and in Project Management.Throughout my work history, I have worked with clients across various industries to design, develop, and deliver customized learning solutions for Microsoft 365, SharePoint, and Teams. I also provided technical support, business analysis, and project management for the implementation and adoption of these solutions. I helped increase user knowledge, satisfaction, and retention rates by creating engaging and accessible content, facilitating interactive and hands-on training sessions, and providing ongoing coaching and feedback. I also contributed to the continuous improvement and innovation of the learning strategy and curriculum by incorporating best practices, user feedback, and emerging trends.

Listed skills include Microsoft Sharepoint, Microsoft Office, Solution Development, Employee Training, and 40 others.

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  University Of Arkansas

  Computer And Information Sciences And Support Services