Beverly Eldridge Email & Phone Number

United States

Missouri, United States

Leading teams to successfully deploy Verint technology projects for our customers. Managing Verint project managers and cross-functional groups to ensure customer satisfaction and shared success to maximize value.

Overland Park, Ks Usa

Managing Verint projects throughout the life-cycle process to deliver the scope within an agreed upon timeline and within budget. Managing Verint resources and working with leadership teams to mitigate risks, ensure transparency, and ensure customer success.

Overland Park, Ks

Project Management- Project owner and vendor manager for Virgin Mobile Data Done Right Prepaid product line.- Experienced in implementing projects using both Agile and traditional Waterfall development methods.- Lead project manager for Sprint’s Marketing flagship offerings.- Matrix managed hundreds of initiatives and lead cross-functional teams for maximum results.- Managed comprehensive project plans ensuring delivery on time, in scope, and within budget.- Built credibility, established rapport, and cultured relationships with key stakeholders at varied levels.- Defined roles and responsibilities with team members, setting clear expectations up-front and early.- Conducted risk analysis sessions with key stakeholders and crafted mitigation plans.- Developed contract requirements with vendors and negotiated terms to reach agreement for signature.Leadership- Handled conflicts, took charge, and took ownership for team results without blaming others.- Cultivated relationships and drove alignment with cross-functional teams by referring to shared goals, identifying with their needs, and celebrating successes.- Influenced with respect, fostered atmosphere that encouraged and motivated team players.- Delegated to, empowered, and lead personnel in both technical and non-technical team environments.

Overland Park, Ks

- Analyzed business processes for impacts associated wtih new marketing initiatives- Implemented process changes and performed system testing for the Customer Care organization - Developed and owned content for various field communications, training, and procedural documents

Overland Park, Ks

Managed Customer Care implementation and support activities for the USAA Partnership

Lenexa, Ks

- Partnered with SEGA, Samsung, SUN Microsystems, and network developers to decipher through errors as 3G technologies merged together for the very first time- Coordinated and performed new wireless device application testing on J2ME, XHTML, WML, and WAP platforms.

Kansas City, Missouri Area

- Analyzed business processes and systems - Developed business requirements for new projects- Performed various systems and software testing- Performed risk assessment and developed mitigation strategies

Kansas City, Missouri Area

Grandview, Mo