·Manage $35 million account within the automotive manufacturing industry & CPG. (Lear, Faurecia, Mann & Hummel, Duracell).· Successfully managed profit and loss for centralized programs, resulting in growth and expansion while closely monitoring key performance indicators.·Achieved significant year-over-year revenue growth by enhancing order fulfillment for client locations across 13 sites.· Anticipated client needs based on thorough analysis of historical and current business activity and market knowledge.·Identified and capitalized on growth opportunities, overseeing full-cycle recruitment and recruitment process outsourcing services for diverse roles, including IT, Engineering, HR, Light Industrial, Management, C-Suite, and Maintenance Technicians.·Managed MSP account for Trane, collaborating with the provider to address hiring needs, ensure compliance, and leverage the VMS tool (Beeline).·Built and maintained effective partnerships with subcontractor vendors to manage day-to-day staffing requirements.·Served as a brand ambassador and contributed to thought leadership activities, enhancing Adecco's reputation as a trusted workforce solutions partner.·Led and developed a team of talent consultants/onsite supervisors through effective hiring, training, and coaching.·Ensured exceptional service delivery to customers, meeting operational and contractual requirements within agreed service level agreement targets.·Cultivated strong relationships with clients, candidates, associates, and colleagues, effectively communicating the value proposition and ensuring compliance with safety protocols.·Collaborated effectively with centralized teams, including central recruitment, sales, and operations.

• Manage $6mil staffing accounts within manufacturing / automotive & battery production at Faurecia, Duracell, Mann & Hummel handling P & L. • Work to anticipate clients’ needs based on historical and current business activity and knowledge of client markets. • Manage work within various VMS systems, Bullhorn, Beeline, Simplify, Custom Match, PeopleNet • Identify growth opportunities within current onsite client(s) based on knowledge of the market geography, economic environment, top companies, competitors, in the temporary staffing space. • Serve as a brand ambassador and participate in thought leadership activities that build Adecco’s reputation as the most admired workforce solutions partner. • Hire, train, coach and develop team of talent consultants. • Ensure client requirements (operational and contractual) are completed and in line with agreed SLA targets. Partner with various internal stakeholders to provide full-service solutions to our clients. • Maintain high levels of customer satisfaction through regular communication and business reviews with the client. Establish plans to grow and retain existing accounts and newly acquired clients. • Thrive in fast pace, high volume environments. • Build trust and credibility amongst clients/prospects, candidates, and colleagues by communicating our value proposition. • Responsible for creating an excellent customer experience as measured by the NPS scores. • Collaborate with centralized teams including central recruitment, sales and operations.

•Handle all recruitment efforts in every facet of platform growth increasing contractor density by 45%.•Experience in optimizing and developing content for user-facing platforms (email, push notifications, web)•Experience designing and implementing various programs which served as a test space, results of which can influence the company roadmap.•Responsible for developing content marketing or referral/rewards programs.•Identify KPI's to ensure proper engagement solidifying acquisition to conversion.•Collaborations within operations and analytics departments; ensure proper adherence and engagement for retention.•Handle activation of users first time & seasoned users increasing users, maintaining users resulting in churn reduction.•Communicating through strategic processes for onboarding, push notifications, job coverage and retention.•Strong analytical skills - ability to derive findings and present to stakeholders.

• Managed all sales leads generated from website and cold-calling customers and vendors. • Identified areas of opportunity, solidified contracts with new brands, increasing market revenue by 30% 1st quarter and improved margins. • Recruited, developed, and managed on demand work force (900+ independent contractors in 300+ accounts). • Built and maintained key store relationships with leading brands and distributors in CPG and national channels. • Managed P & L for assigned market and areas. • Created and maintained reports and dashboards, while analyzing data producing sales reports that identified KPI's and created insights. • Qualified leads and consistently followed-up by phone and email, set appointments, and ensured customer satisfaction. • Tracked leads in company-based CRM, reported on lead activity and conversion ratios. • Utilized internal communication processes and channels improving information flow for clients and contractors. • Responsible for launching pilots of new initiatives for brands. • Handled branding and development of partnerships with brand/clients as a direct client point of contact. • Built scalable and sustainable processes and procedures for individual regions. • Executed in store sales and merchandising initiatives. • Elevated the CPG industry by providing infrastructure through technology formerly only available to larger companies.

• Handled transportation/delivery logistics with Fortune 500 platforms in accordance to company standards. • Worked congruently with customer service representatives to manage timely delivery of packaged goods. Maintained 100% reliability success rating. • Coordinated with customer base to fulfill requests, adhere to customer concerns & provide formidable resolutions. • Worked with companies as Beta Tester to improve app performance on technological platforms.

• Executed domestic/international online car rental/sales requests for 3 brands of business, Enterprise, National and Alamo. • #1 on team in all required metrics of captured, closed deals, customer service, revenue per call. • Sales exceeding expectations +30%. • Handled home base/contact call center which averaged 300+ calls daily. • Performed call monitoring and coaching providing trend data to management team. • Qualified leads and consistently followed-up by phone and email, set appointments, and ensured customer satisfaction. • Tracked leads in company-based CRM, reported on lead activity and conversion ratios. • Utilized negotiation and persuasion communications to secure reservations with customer base, advising on appropriate product line. • Participated in weekly meetings identifying important growth opportunities within the company. • Reviewed weekly sales reports to self-monitor account performances ensuring individual goals were met. • Responsible for specified metrics within the company to maintain compliance within structured system.

• Streamlined business processes enhancing team operational efficiency levels by 20%.• Maintained sales performance in 3 categories of business with seasonal revenue of $40M+ per territory in 9 states (Midwest Territory), within 200+ stores/10 retail accounts. • Averaged 10-20% annual revenue growth in districts with packaged goods through timely execution of company directives and strategies in conjunction with great organizational skills. • Coordinated and implemented comprehensive training programs utilized in the onboarding of new hires. • Maintained proper staffing levels through effective hiring, training, and coaching of employees. • Developed individual coaching plans for direct reports to ensure growth in sales, interpersonal skills, negotiation, teamwork, and conflict management. • Provided leadership and direction in all facets of operations ensuring compliance with corporate policies and procedures. • Built adaptive partnerships, utilized negotiation skills to maintain and expand account relationships with internal and external partners. • Qualified leads and consistently followed-up by phone and email, set appointments, and ensured customer satisfaction. • Tracked leads in company-based CRM, reported on lead activity and conversion ratios. • Resolved problems/issues positioning oneself as a key member in client settings; ensured customer satisfaction through development of solutions, collaboration, and engagement. • Conducted monthly product presentations to senior management & staff identifying key sale through initiatives.• Handled staff performance appraisals providing development opportunities.

• Handled 36 key retail accounts (Macy’s & Bonton) in Michigan and Ohio. • Participated in the development and execution of core marketing strategies, inclusive of in-store tools and communication vehicles, resulting in sales increases of 40%. • Negotiated brand placement and incentives to increase sales. • Developed account relationships, interfaced with staff & management on processes to impact sales. • Developed cross promotional customer/associate incentives to motivate effective execution of key strategies. • Performed product knowledge se

• Responsible for direct sales of represented spirits & elevating clientele through B2B sales.• Managed a portfolio of 75+ accounts, for vodka, cognacs & whiskey, acquiring new accounts weekly with bi-weekly sell-in of product.• Monitored market conditions, innovation of products and competitor activity, realigned account sales approach to address current market developments.• Developed and established relationships to sell-in product through presentations and events.• Educated retailers on brand replacements. Exceeded set goals within territory.