Beverly Jean Email & Phone Number

Miami, Florida, United States

Perform chat, email, phone-based and transaction file preparation customer supportUse your business acumen to support our strategic customer, demonstrating advancedknowledge of the Proof platform Maintain a positive, empathetic, and professional attitude toward customers at all timesResolve product or service questions and technical issues by asking.

Miami, Florida, United States

Performed chat, email, and phone-based customer support Maintain a positive, empathetic, and professional attitude toward customers at all timesResolve product or service questions and technical issues by asking clarifying questions; determining the root cause; selecting and explaining the best solutionProvide accurate, valid, and complete information to.

Miami, Florida, United States

• Provided high-quality support for Trust & Will members to effectively resolve their issues via live chat, email, and phone for estate planning.
• Communicated thoughtfully to provide answers to questions surrounding the Trust & Will products, services and general estate planning.
• Successfully completed 3-4 chats at a time.
• Completed 20-40 emails a day.
• Answered 12-20 calls a day.
• Successfully managed the queues while working with a small team.

Miami, Florida, United States

• Accomplished and lead Onboarding training for new employees.
• Completed 100-200 tickets/emails daily.
• Trusted to handle delicate and complex cases for upper management.
• Managed data analysis for "Billing Elite" Team.
• Completed training for Customer Care Expert.
• Manage email, phone, chat and/or other communication channels as primary contact for Wix users.

Florida, United States

• the client experience to increase transactions and capture client opportunities
• Develops team to accomplish store’s business objectives through attraction, selection, coaching, investment, retention and motivation
• Ensures attainment of sales, payroll and inventory shortage goals
• Directs merchandise presentation, restocking and recovery to maximize productivity
• Understands the ANN INC. culture and ensures compliance with all ANN INC. Values & Behaviors, as well as store operational standards