Provided project management leadership to and served as a liaison between the business and technical units of a major medical / health insurer to identify and resolve systems errors resulting from data-entry and load issues from 4 major sources. Developed standardized data extract processes for customers needing data from the enterprise data warehouse. Provided training to other programmers regarding how to develop standardize data extract processes as well as troubleshoot new evaluating… Show more Provided project management leadership to and served as a liaison between the business and technical units of a major medical / health insurer to identify and resolve systems errors resulting from data-entry and load issues from 4 major sources. Developed standardized data extract processes for customers needing data from the enterprise data warehouse. Provided training to other programmers regarding how to develop standardize data extract processes as well as troubleshoot new evaluating systemsProvided IT project management leadership to develop a standardized process for extracting data from the landing zone area of Enterprise Data Warehouse for varies customer, resulting in saving time and reducing costs to the customers needing data. Show less

Improved the membership loading process of the Georgia data warehouse through automation that was user-friendly for the customer base and included a verification process that provided validation checkpoints throughout the loading process. Enhanced existing membership loading process with a new feature, increasing performance, accuracy and productivity.Efficiently resolved data issue in data warehouse which involved data records with bad or missing data, meeting Service Level Agreement,… Show more Improved the membership loading process of the Georgia data warehouse through automation that was user-friendly for the customer base and included a verification process that provided validation checkpoints throughout the loading process. Enhanced existing membership loading process with a new feature, increasing performance, accuracy and productivity.Efficiently resolved data issue in data warehouse which involved data records with bad or missing data, meeting Service Level Agreement, increasing customer satisfaction and improving accuracy of data. Show less