Roi Account Manager
CurrentReviewing and verifying medical record requests for validation and compliance with HIPAA/HITECH/etc.Verifying patient information within assigned accounts’ EMR systems by using key patient identifiers to ensure that all records to be reproduced are for the correct patient and within the scope requested.Confirming requested information and requesting additional documentation from patients/requesters if needed to process pending medical record requests.Pulling and reproducing requested medical records while ensuring accuracy and compliance with MRO policies/procedures as well as state/federal regulations.Providing and logging detailed and accurate information on each file/chart processed per MRO policies/procedures.Auditing patient medical records within the Payor services department on an as-needed basis.