Beverly Roberts Email & Phone Number

Greater St. Louis Area

Greater St. Louis Area

Credential healthcare providers for Locum Tenens assignments at healthcare facilities. Analyze and obtain specific credentialing requirements of healthcare facilities needed for privilege approval. Work closely with Linde consultants, healthcare facilities and healthcare professionals to proactively coordinate credentialing in order to meet scheduled start dates.• Assist healthcare providers in completion of applications in order to expedite the submittal to the healthcare facilities.• Collect and review all required supporting documentation to assure acceptance by healthcare facility.• Verify that all licenses and certificates are current and in good standing.• Coordinate background checks and drug screens.• Follow up on missing documentation in a timely manner to assure adequate time for healthcare facility approval.• Follow up and address expiring documentation to avoid missed work because a document has expired.• Maintain a “no start dates missed” record for my credentialing.

Managed portfolio of community development construction loans through conversion to term loan or payoff. Led pre-construction calls with borrower and bank team. Analyzed and approved construction draw requests, site inspection reports, title updates and resolved any issues. Maintained balanced construction budget spreadsheet. Worked closely with borrower and proactively monitored compliance with loan document requirements. • Achieved consistent record of “no issues” found during draw file audits, reducing risk to the bank. • Created custom excel construction pay application formatting for customers, in order to meet bank requirements.• Created a survey as an action plan for an improvement opportunity identified in associate survey.• Contributed to national training session for conversion to term loans, improving process flow and customer experience.• Proactively anticipated customer needs, resulting in numerous customer and teammate recognitions.• Communicated concise team meeting minutes, relied on as reference for teammates.• Selected as ambassador for associate engagement survey, resulting in 100% participation within group.

Construction disbursement of FHA/HUD commercial loans nationwide

Managed a portfolio of land development and construction mortgage loans from closing to payoff. Prepared or coordinated attorney prepared legal documents and reviewed for compliance with loan approval. Verified all pre-closing requirements including title work, survey, appraisal, insurance, and flood certification were met. Coordinated loan closings and followed up on any post-closing requirements. Reviewed and processed funding requests through land development and subdivision construction.• Coordinated conversion project of several key customers to alternate loan system format to gain cost efficiency.• Identified need for and created a “Customer Procedure” form which was implemented to facilitate cross-training of associates and increased efficiency and quality of service to individual customers. • Developed training session for acquisition and development loan closings used to train junior associates.• Provided general training and guidance for junior associates and new hires in the St. Louis office.• Contributed to national team that improved administrative processes and increased efficiency and accuracy.• Achieved consistent record of “no issues” found during file audits, reducing risk to the bank. • Earned regional Award of Excellence and regional Annual Award in recognition of customer service, along with several separate customer satisfaction recognitions.