Beverly Scalabrin Email & Phone Number

Boynton Beach, Fl, Us

Boynton Beach, Fl, Us

I assist retired United healthcare members with questions regarding their health plan. I assist in in all aspects regarding questions on their health plan as well as advocating suggestions for their ongoing wellness.

Palm Beach Gardens Florida

Charged with planning, provision, and oversight of product profitability, training and development initiatives, and relationship cultivation, as well as ongoing assurance of seamless Card operations. Oversaw and directed all facets of Card Comprise Notices received from Visa, and led execution of subsequent fraud- and dispute-based reconciliations.• Successful in integrating debit and credit card functions into single department to achieve 33% staff reductions.• Established, cultivated, and maintained sustainable relationships with internal departments, vendor partners, leadership personnel, stakeholders, and customers.• Created and managed RFP in search of cutting-edge debit and credit card vendors, subsequently directing flawless conversion of debit and credit cards into new vendor.• Recognized for achieving 5.12% credit card portfolio growth and 7.08% net income growth for credit card program.• Forged partnerships throughout marketing area to scope and deliver activation and utilization campaigns.• Cultivated and leveraged extensive analytical skills to expedite and facilitate efforts to monitor product profitability.• Drove collaborative efforts with card vendors and lending personnel to coordinate execution of behavioral scoring that led to continuously generated credit line optimizations complemented by enhanced transaction activity.

Ft Lauderdale Florida

Maintained complete oversight of various departments including Legal Processing, Treasury Operations, Policy and Procedure, Bank Operations, CIF, and Store Compliance, including direction of 158 processes and coordination of five direct reports.• Reduced expenses for writ processing by 60% and generated $25K+ in annual savings, while also increasing income by $40K annually through planning, creation, and implementation system designed to collect fees from court systems.• Lauded for ongoing receipt of satisfactory audits over five-year period.• Demonstrated proven ability develop, implement, and optimize internal audit programs for Remote Deposit Capture (RDC) and NACHA annual audits, as well as other deposit-compliance-related functions.• Spearheaded efforts to enhance 40% of internal processes to generate continuous efficiencies and expense reductions.• Secured 83% reduction in undeliverable addresses and reduced mail return rate to less than 1% through seamless management of Customer Information System.• Championed planning, development, and coordination of cross-functional teams driven by culture of teamwork and candid coaching.• Leveraged proven-effective staffing models and perpetually unearthed process optimization opportunities that led to minimized staffing requirements and highest quality standards.

Cleveland/Akron, Ohio Area And Florida

Worked in all deposit operation functions in Ohio and was subsequently transferred to Florida to create a regional operations segment. In that capacity I particapted in a imaging start-up department and managed local branch operations as well of purchasing and vendor management.•Managed the operations functions for 15 branches between Dade County and North Palm Beach County. •Performed Facility and Vendor Management for the Florida Region including contract negotiations. Cost reduction realized for all vendor relationships.•New Region Start-Up which included acting as project manager for 5 new branch openings and multiple moves and renovations.•Set up Imaging Department •Managed team of field specialists to insure satisfactory audits.•Managed a segment of the on-line banking group with concentration on account openings outside of the standard bank footprint

Diploma Of Merit, Banking And Financial Support Services

This was a banking institute that existed under the Northeastern Ohio Savings and Loan League

Diploma

General Course Studies

Business and banking classes