Bev St.Goddard Email & Phone Number

Calgary, Canada Area

• Manage staff that handle procurement, fulfillment, logistics, and warehousing • Generate monthly Forecast for Suppliers based on Sales Forecast • Review and approval of Purchase Orders and Invoices • Manage Logistics & Warehouse contracts • Manage Inbound Logistics from Supplier to Warehouse - Ocean & Air shipments • Conduct regular business reviews with Logistics & Warehouse providers • Document and improve operational policies and procedures • Manage inventory counts and safety stock levels • Coordinate shipments for Tradeshows and return of goods to the warehouse • Annual budget for Operations • Provide positive leadership, direction and support to assigned team including recruitment, training, succession planning and coaching • Key internal stakeholders: Operations, Finance, Product Development, Engineering and Sales

Calgary, Canada Area

• Develop and present Category Strategies for hardware portfolio to Business Stakeholders. Segment supplier risk and plan sourcing initiatives from this analysis.• Negotiate Contracts with Suppliers based on facts and data.• Defined and achieved cost savings/avoidance target - $2M.• Perform Market Research, Data and Spend Analysis.• Issue RFP/RFX for competitive bids.• Conduct and lead Supplier Business Reviews as required.• Execute Software License renewals.• Manage and lead Supplier Audits.• Liaise with Engineering, Operations, Finance, Legal, Internal Stakeholders and Suppliers to ensure collaborative communication.

Calgary, Canada Area

• Manage finished goods supply and delivery from SMART’s global supply chain into SMART logistics centers.• Bridge communication, technical or commercial issues between OEM/ODM/CM suppliers and SMART’s Operations team.• Lead resolution of performance problems and crisis management with regards to delivery, quality, cost, technology or responsiveness with Suppliers.• Provide input to Operations on delivery, quality and costs risks and take ownership for actively managing these risks.• Work with suppliers, accounting, receiving and quality to resolve invoice and receipt discrepancies.• Prepare, approve and issue purchase orders and engineering change notices.• Build and maintain relationships with key suppliers.

Winnipeg, Canada

• PT6A – Turbo Prop Engine Overhaul facility.• Act as a liaison between operations, engineering, detail inspectors, materials, logistics, and the customer for engine overhauls.• Compare engineering reports with estimates, identify and address potential overruns.• Analyze and report estimate to invoice variance (EIVA).• Provide innovative solutions to complex issues, influence others to ensure customer satisfaction is maintained and company standards and profit margins are maximized.• Read and interpret legal documents/contracts/proposals.• Understand customer credit terms for each transaction.• Maintain positive customer relations by providing product information, pricing, scheduling and expected delivery.

Winnipeg, Mb

Manitoba Harvest Hemp Foods & Oils is the largest vertically integrated hemp food manufacturer in the world. Based in Winnipeg, Manitoba our market reach extends across North America and into Europe. Manitoba Harvest Hemp Foods & Oils strives to create the healthiest hemp foods, to educate the public about healthy lifestyle choices, and to support sustainable agriculture. Natural, healthy and sustainable - that is Manitoba Harvest Hemp Foods & Oils.Managed the customer service department ensuring customer satisfaction from time of order placement to order delivery.Received and entered various order types (Distributor, Wholesale, Retail - Web based, phone or fax for all North American & European customers) into Simply Accounting. Accurately processed credit card payments from customers using Psi Gate.Proactively identified and communicated delivery issues and took appropriate measures required to solve the issue. Worked closely with Purchasing, Plant Manager, Logistics and Distribution Partners to resolve supply issues.Effectively handled all customer concerns through internal investigation with Quality Control and granting compensation as necessary.Managed 2 Full-time employees: Consumer Support position along with Order Fulfillment Prime.Distributed Marketing communication packages, dealt with customer inquiries via email and phone.

Remote (Working From Home)

Prepare forecast by collecting, analyzing and summarizing data and trends for Passport product line with ~$50 million in sales annually.Identify and communicate within Nortel the compliance to the forecast by comparing and analyzing supplier output plans against customer forecast. Work with Global suppliers/vendors to bridge any gaps to the forecast, ie. Increase capacity, help sourcing components, provide priority lists.Participate and monitor Phase In (New Product Introduction) / Phase Out (End of Life Cycle) programs and make recommendations as to when to implement. Use APO within SAP to generate statistical forecast.Identify opportunities to reduce excess/obsolete inventory on an on-going basis.Business Continuity Rep for the Dept.

Remote (Working From Home)

Customer advocate into the Supply Chain, manage escalations for the US Regional Accounts generating ~$200 million in CDMA Wireless sales annually.Revenue Assurance: ensure Supply Chain alignment to maximize revenue results, partner with OSP (Operations Sales Planning) teams to drive Supply Chain for success, expedite Customer orders in support of revenue recognition, Customer CapEx spending or in-service requirements.Maximize cash collection: partner with internal cross-functional teams (Sales, Finance & Operations) to optimize Customer Billings, A/R dispute resolution and overdue, non-disputed invoices.Contract Management, minimize Operational risk and cost in new contracts or renewals, drive to Nortel standard terms.Accountable for customers on allocation, prioritization and compliance issues within the supply chain.

Remote (Working From Home)

Act as a communication link between the supply chain and a major CDMA Wireless account generating sales of $800+ million per year for Nortel (the largest North American customer). Deliver an exceptional level of customer service and accurate order fulfillment to create customized telecommunications systems that meet client specifications/expectations and completion dates.Track and expedite hundreds of weekly orders from creation, through production to customer delivery.Liaise with North America-wide vendors regarding order status and address varied issues relating to shortages, logistics, technology, and quality assurance. Identify root causes of issues and develop corrective actions. Trace problematic orders.Report order status to Sales Operations Leader, Senior Management and Order Managers.

Calgary, Alberta, Canada

Analyzed $300+ million inventory to determine excess and obsolete inventory. Recommended inventory write-offs to senior management. Determined strategies to liquidate, rework and dispose of obsolete stock.

Calgary, Alberta, Canada

Participated in a management committee that reviewed and approved Engineering Change Notices for product component changes.Monitored inventory levels of older and newer product versions to optimize savings.Directed Purchasing Agents/Buyers to ensure timely implementation of product changes.

Calgary, Alberta, Canada

Processed and tracked EDI (Electronic Data Interchange) and faxed orders from international clients.Provided weekly production plans to the Production Dept. to achieve customer deadlines.Communicated with Production, Planning and Logistics Depts. on order status.

Calgary, Alberta, Canada

Interviewed, trained, mentored, and supervised production staff to meet production schedules and quality assurance goals.Investigated production and equipment issues to reduce downtime.Analyzed manufacturing time studies, tracked and distributed efficiency reports to determine potential areas for continual improvement and implemented initiatives.

Calgary, Alberta, Canada

An entry-level role responsible for manual assembly of telecommunications equipment.

Education record

360-degree vision of business: strategy, management, accounting & finance, marketing, entrepreneurship, etc.

Bachelor Of Arts Degree, Criminology