SalesBusiness DevelopmentAccount ManagementTeam + Project ManagementAccounts + FinancialsWeb Development + SEOEvent Planning ACHIEVEMENTS Directly contributed to a 60% increase in revenue through B2B sales since 2018. This includes, 2020, during covid, to the events industry.Went from managing less than 100 clients to almost 200 in 3 years with an 85% retention rate without increasing account management hours.Transformed our pricing and packages… Show more SalesBusiness DevelopmentAccount ManagementTeam + Project ManagementAccounts + FinancialsWeb Development + SEOEvent Planning ACHIEVEMENTS Directly contributed to a 60% increase in revenue through B2B sales since 2018. This includes, 2020, during covid, to the events industry.Went from managing less than 100 clients to almost 200 in 3 years with an 85% retention rate without increasing account management hours.Transformed our pricing and packages strategy and sales tool, which revolutionised how we communicate with potential clients and drove sales.Ingrained Hubspot CRM directly contributing to how we could increase our client numbers, accounts, outreaches, and sales, without increased time spent on these tasks.Managed budgets and finances that took us from needing outside cash injections to cover payroll to currently being cash positive and loan free.I successfully support a completely remote team of 7 members including training all new team members. Show less

Social Media Strategy creation and execution Planning and Implementation of digital marketing campaigns, incl Adwords, Facebook, Instagram and EDMS.Copy and Content WritingTask and project management using Trello and AsanaPackaging and Dispatch of productHandle customer engagements

Collaboratively managed a team of 20, including interviewing, hiring and performance management Worked alongside the store manager to transform an underperforming store to maintain a 26% Gross MarginPlanning and leading marketing campaigns Managed store budget

• First point of contact for business administration requirements.• Expense management claims, company benefits and asset management registrar.• IT Support liaison.• Sharepoint administrator.• Diary management for two directors.• HR contact for employee on and off boarding, contract generation and leave. • Event planner for Davanti’s annual conference, marketing breakfasts, team meeting and company executive events.

• Investigating claims and writing responses written to the Minister of NSW.• Provided high quality and timely advice to Ministerial Staff.• Prepared acknowledgement letters and standard responses on health issues.