Bex Pitcher Email & Phone Number

St Albans, Gb

My responsibilities include:- Managing Customer Service department- Line managing team of 4 Customer Service Associates- Overseeing and delegating customers orders and queries- Managing and prioritising team workload- Performance managing, developing and training Customer Service Associates- Liaising with and supporting the Sales team- Liaising with and supporting the WH team to ensure important orders are taken care of.- Reporting on team performance- Managing recruitment, absence and scheduling of Customer Service team

Kings Langley, Hertfordshire

My responsibilities include:- Managing Customer Service department- Line managing team of Customer Service Associates- Overseeing and delegating customer quotations and orders- Managing and prioritising team workload- Performance managing, developing and training Customer Service Associates- Liaising with and supporting Field Sales team- Working directly with key customer accounts- Reporting on team performance- Ensuring timescales are achieved through factory and purchasing departments- Managing recruitment, absence and scheduling of Customer Service team- Liaising with main factory in Ohio, US and other Swagelok franchises around the world- Coordinating with Senior Leadership team

Kings Langley, Hertfordshire

St Albans, United Kingdom