Bex Ward Ba (Hons) Mcmi Email & Phone Number

Leading & managing a multidisciplined team including Accounts Payable, Accounts Receivable, Rent Accounting & Banking. My team cover 8 subsidiary companies across the North East with around 30,000 properties and dozens of bank accounts, from rent and housing benefit income to sales ledger and purchase ledger in excess of millions per week. I manager a large volume of corporate credit cards, deal with mergers & acquisitions, corporate banking, management accounts and provide training and support to my team. Many of my team members are studying varying levels of accounting qualifications and I provide support both in their learning and personal development goals. Having a very large team provides a high level of job satisfaction for me by utilising both my people management and financial skills while ultimately helping others achieve their ambitions. Karbon provides a flexible approach to work and excellent staff benefits so it's not only a great place to work but also all of my colleagues are highly engaged and committed to the businesses vision, values, behaviours and are truly loyal and dedicated.

Assisting the Managing Director with the day to day operations of the business including;• Introducing financial reporting, controls, processes and procedures.• Processing all financial transactions, bank account, credit card, petty cash and system reconciliations.• Production and distribution of sales invoices and payments, performing credit control activities and banking.• Managing HR policies, employment contracts, appraisals, payslips, holidays and sickness absence. • Supervision of staff and their welfare requirements including PPE, DSE, first aid, CPD seminars and training. • Monitoring business expenses and cashflow including staff overtime and expenses claims. • Managing office H&S, maintaining and auditing ISO 9001 & ISO 14001 QM and EM systems.• Managing office facilities contracts and supplier purchasing and providing general business administrative support

Document control and administration for a team of 37 Architects and PA duties to the Senior Partner including: • Checking, controlling and processing drawings, database uploads and associated documentation• Working closely with the Senior Partner, producing minutes, managing diaries, recording holidays and absence records for the team• Proactively keeping up to date with all current projects and production of project technical packs and reports for client meetings• Working with other PC’s during peaks and troughs to achieve shared goals and exceed tight deadlines

Complete administrative support and assistance to the Director of School, Business Development Manager, Curriculum Leaders and academic teams including: • Processing of all student enrolments, enquiries, associated administration and management of fees and funding• Booking exams, arranging internal facilities including access support where required • Management of budgets and billing processes for professional body registrations and associated costs • Administration support to all Curriculum Leaders, the Business Development Team and Company Operations Director• Providing a high level of secretariat support for a range of meeting including HE Directorate and Examination Boards• Implementation and complete management of CRM system, producing dashboards and reports and cleansing all MIS data• Managing all office supplies, procurement processes and processing payments, receipts and account reconciliations. • Proactive development of internal processes, procedures and systems, working closely with the Director and BD Manager and working collaboratively with other schools to share best practice

Complete daily financial administration within the head office including: • Checking, processing and controlling invoices, receipts, orders and payments and all bank reconciliations• Data, MI & financial reporting, monitoring financial controls and management of all utility accounts and electronic store payments and receipts

• Coordinate team workload, record and report statistics and KPI data, monitoring SLA’s and delivering key business updates • Processing various invoices, orders, receipts and payments, bank account reconciliations, controlling end of period close down • Relationship Manager to the banks for all corporate accounts, managing banking projects, negotiating and complex problem solving

Representative of all Shared Services Centre Colleagues; attending quarterly Senior Leadership Team events, asking questions and providing answers, offering diplomatic and confidential support and counselling to colleagues at all levels and overseeing the impact of business changes throughout two company restructures including redundancy periods and beyond• Communicating all upcoming business changes and new strategy developments to Senior Management• Production, development and implementation of annual business improvement plan, monitoring staff satisfaction and performance

• Account creation and complete maintenance within SOP database for all suppliers, contractors, customer and employees• Updating in-house communications systems and performing housekeeping duties on multiple databases

• Managing the etendering portal, assisting with registrations and PQQ completions and obtaining references from previous clients • Arrange travel and accommodation, coordinating meetings, production and distribution of minutes and presentations, and providing comprehensive administrative support for 200 national based Chartered Building Surveyors and Technical Officers

Responsibility for management of client payroll and accounting software • Reviewing, promoting, selling and upgrading company products and services • Working to individual and team targets and deadlines • Self-motivated and managed • Providing demonstrations of system capabilities enhancing the customer experience • Liaising with the HMRC to track any changes in legislation and communicating these effectively internally and externally

Comprehensive and excusive administrative support for the CSA's Project Implementation Management Team • All aspects of administrative support and diary management for the project and each implementation team member• Responsibility for the common work space areas, IT and documents security, hardware and commercial printers• Organising and ensuring equipment safety, maintenance and servicing and managing orders of all office consumables

Target driven face to face and telephone sales, customer service, billing enquiry resolution and technical help • Absorbing extensive portfolio knowledge and adapting to changing products, services, offers and targets • Advanced questioning techniques and rapport building, developing processes, procedures and training• Working effectively as part of a team to achieve and exceed individual and team targets • Proactively seek feedback for advancement and subsequently head hunted for new product lunch project team • Creation and development of new product billing, technical help and sales and service procedures• Delivery of new product training to national based customer facing teams

Various roles within the leisure industry progressing from Glass Collector to Assistant Manager All aspects of managing a business including; • Leading, motivating and developing a complex multi-leveled and multi-skilled team and managing all aspects of HR • Finance, stock and security management and overseeing all legal and licensing obligations are observed• Ensuring an excellent standard of all health and safety, hygiene and customer service at all times

Level 6 Award, Leadership And Management

Ba (Hons), Business Management, 2:1

Management Research Methods Ethical Management Strategic Leadership Entrepreneurship Strategy and Change Dissertation; a study.

Foundation Degree, Business Management With Leadership, Merit

Areas studied include: The Contemporary Business Environment, Managing Business Organisations, Finance Fundamentals, Principles.

Diploma, Strategic Management

Diploma, Accounting - Advanced Controls And Transactions

Diploma, Quality Management

Diploma, Operations Management

Diploma, Hr Management

Diploma, Business Management And Entrepreneurship

Nvq Level 3, Business Administration

Nvq Level 2, Business Administration

A Level, Geology & Geography

G.C.S.E'S, Maths, Dual Award Science, English Language & Literature, Music, Food Technology And Rs