Direct and coordinate system operations for inpatient and outpatient pharmacies in a multi-state health system across Iowa, Illinois and Wisconsin. Implement strategies to optimize pharmacy operations efficiency and ensure quality patient care at our 36 hospitals and 375+ clinics. Lead initiatives to streamline inventory and shortage management, medication safety, pharmacy automation, and infusion pump implementation. Support ongoing standardization of pharmacy operations across the enterprise.

Oversee pharmacy operations, clinical practice, and ambulatory/outpatient pharmacy services for four hospitals totaling 584 beds in a multi-state metropolitan area. Provide direction for ensuring quality and safety in the medication use process, meeting financial and budgetary targets, and practice advancement for pharmacists in the region. Ensure compliance with regulatory agencies, 340B program integrity, and reinforce best practices. Leverage business intelligence and analytics for day-to-day management of operations and strategy. Partner with local and system executives for enterprise planning and growth.

Responsible for Epic Willow Inpatient, Ambulatory, and Inventory, as well as pharmacy automation, data analytics, and information technology for UI Health Care, its associated hospitals and clinics, and UI Community Connect sites. Accountable for all Epic dependencies for pharmacy finance, 340B program integrity, and clinical and operational processes. Provided oversight of the creation of clinical documentation tools and workflows for direct patient care, telemedicine/telepharmacy, and population health activities. Managed 13 direct reports, including pharmacist informaticists and informatics specialists.

Responsible for Epic Willow Inpatient, Ambulatory, and Inventory, as well as pharmacy automation, data analytics, and information technology for UI Health Care, its associated hospitals and clinics, and UI Community Connect sites. Accountability for all Epic dependencies for pharmacy finance, 340B program integrity, and clinical and operational processes. Provide oversight of the creation of clinical documentation tools and workflows for direct patient care, telemedicine/telepharmacy, and population health activities.

ASHP-accredited PGY2 residency focusing on acute and ambulatory care operations, supply chain management, informatics, medication safety, and finance within a department of pharmaceutical care at a large university health-system.

ASHP-accredited acute care PGY1 pharmacy residency at a tertiary care academic medical center focused on internal medicine, health-system pharmacy administration and pharmacy practice, and other various inpatient and outpatient practice experiences.

Deliver pharmaceutical care to patients in the outpatient community practice setting, assist in the management of technicians and support staff, and assist in technical management functions.

Deliver pharmaceutical care to patients in the outpatient community practice setting, assist in the management of technicians and support staff, and assist in technical management functions.

Provided patient counseling and OTC product information, assisted in dispensing duties, and participated in the business of community pharmacy practice.

Created continuing education materials, newsletters, and informational handouts for pharmacists and pharmacy technicians; assisted in experiential affairs associated with APPE/IPPE experiences.

Developed continuing education curriculum for pharmacists and pharmacy technicians, created materials for national education and patient care initiatives, and developed pharmacy immunizations training programming.

Assisted in clinical research, marketing and advertising, and creation of a diabetes management platform. Performed competitive analyses, market research, and drug information data collection.

Provided helpful, polite, and informative sales and service to customers, and tailored information on an individual basis for an appropriate and comfortable experience.