Resolution Training Specialist
Current- Navigate an inventory of tax controversy cases.- Provide ongoing learning opportunities to colleagues and staff.- Develop topics and build presentations to engage with multiple departments.- Serve as a subject matter expert to multiple departments.- Negotiate with Federal and State taxing authorities on outstanding issues or balances owed.- Research tax laws, regulations, protocol, and procedures to support case outcomes.- Developed and presented an e-learning topic for CPAacademy. Had almost 3,000 registrants. As far as other presenters/presentations, this was ranked #5 all-time.