Investigate IT solutions to resolve business problemsRecommend and oversee IT projectsHIPPA Security OfficerSet up and deploy end user workstationsTrack, troubleshoot and resolve workstation issuesMaintain IT asset inventory Add end users to Active Directory (AD) and ExchangeCreate and maintain security groups within ADDiagnose and resolve end user issues using a combination of remote tools, telephone calls, and in person visitsTrain end users on hardware and softwareMaintain corporate networks including trouble shooting and resolving network issuesEscalate all IT issues to the proper vendor when the issue cannot be resolved within the departmentResearch and recommend hardware and software to improve productivity and reliabilityDevelop and present training sessions for both corporate employees and residents of the communityNotable achievements:Reduced IT issue resolution timesCreation of the proper security groups and levels within the onsite clinical software to maintain HIPPA complianceWork with subject matter experts to create the correct level of access for users and groups to clinical SaaS to maintain HIPPA compliance

Identification and evaluation of commercial real estate investment opportunities including:Potential ROIContract negotiationTenant baseLease structureSite potentialLoan acquisition

Helping students to grow their skills in hardware support and basic networking skills through guiding and mentoring them through EdCC's PACE-IT Technology and Integration Support program. A 44 credit program that gives students provable competencies that will allow them to enter into the Information Technology field.Responsible for producing PACE-IT's CompTIA A+ 220-801 and 220-802 study guidesResponsible for producing PACE-IT's CompTIA Network+ N10-006 study guidesResponsible for producing PACE-IT's CompTIA Security+ study guidesAll of which may be found at https://www.youtube.com/channel/UCyTeMuUkzoB2Cl0AbRLtICg/playlists

Work with Sr. Curriculum Developer to design effective course material for the Progressive Accelerated Certificates for Employment in Information Technology (PACE-IT) program. Provide feedback to Sr. Curriculum Developer and Program Director as to how best meet the students needs. Review competencies required for IT certifications (Currently CompTia A+ and CompTia Network+) and and produce training sessions introducing those concepts and competencies to students.

Integrated new acquisitions into new corporate structure with Transition Teams (Lynnwood, Arlington, & Tacoma)Assessed production performance (Kansas City, Rocklin, Antelope, Newark, Sacramento, Rancho Cordova, Lynnwood, Arlington, & Tacoma)Identified areas for improvement, devised improvement plans with accountability built inConducted safety training (Lynnwood, Arlington, & Tacoma)Conducted procedure training (Lynnwood, Arlington, & Tacoma)Conducted policy training (Lynnwood, Arlington, & Tacoma)Redesigned yard layouts to achieve efficiency and maximize inventory (Dallas South, Dallas South Central, Waco, & Salt Lake City)Acted as production manager as neededReported to Director of Production

General Manager:Responsible for day to day operations of multi-unit, multi-location business: grew revenue from $5 million in 2005 to over $9 million per year in 2010. Led joint venture in the acquisition and resale of catalyst material taking advantage of market conditions leading to the realization of additional profits of $97,000 in 9 months. Analyzed financials and production measures to determine trends and evaluate trends to track site and unit performance against corporate goals and objectives, developed and delivered monthly reports for President and Board of Directors. Developed corporate sales forecasts and budgets utilizing historical records, trends and projections, delivered monthly reports to the Board of Directors detailing financial performance of multiple business units.IT Manager/Project Manager:Responsible for all IT acquisitions and IT vendor relations. Also responsible for all workstations, laptops, cell phones, PBX systems, VoIP systems, network switches and routers. Ensured and maintained network up-time and resolved all networking issues across all corporate networks. Created and implemented all IT procedures. Designed, implemented and secured all corporate networks. Responsible for for maintaining all IT documentation including policies and procedures. IT project manager (PM) on the project team that developed a greenfield site that became the corporate headquarters. PM on a custom database project used for state and federal government reporting requirements. Trained and supported database end users. Supported all end users of corporate networks, equipment and applications using a variety of methods including: phone support, email, and in person support. PM on IT project to bring corporation into compliance with PCI-DSS.