• Public Service Expertise: Demonstrated commitment and passion for improving community welfare through non-profit and healthcare organizations. Proven ability to resolve customer issues regarding health insurance benefits and claims, volunteer in charitable and hospice opportunities, and provide effective leadership to support continual existence and operation of non-profit organizations.• Leadership & Management: Successfully manage customer service functions to ensure satisfaction. Able to develop short and long term goals to support business goals. Administer comprehensive employee training and provide decisive supervision with practical problem solving experience. • Communication Strength: Strong ability to develop information exchange with customers and staff members and coordinate effective communication networks by utilizing professional and courteous interpersonal skills. Practical knowledge developing and directing business presentations. • Strengths & Accomplishments: Comprehensive understanding of building cohesive team unity thorough positive feedback and incentive programs. Recognized for passionate dedication to humanities, strong work ethic, and exceptional research and analytical skills.Specialties: Customer Service, Teaching, Training- Volunteer Coordination, Hands-On People Manager