Brenden Hickey Email & Phone Number

San Diego, Ca, Us

California, United States

Analyzed 100+ AirBnB, Yelp, and Google Sonder reviews to inform hospitality and cleanliness strengths and areas ofopportunities; created weekly recommendations that altered hospitality team’s daily responsibilities and work prioritiesCompleted daily quality assurance checks on 20 Sonder units to maintain cleanliness and functionality and reported any issuesor dissatisfactionServed as primary rapid response contact to guests and offered 24/7 customer support and ensure seamless… Show more Analyzed 100+ AirBnB, Yelp, and Google Sonder reviews to inform hospitality and cleanliness strengths and areas ofopportunities; created weekly recommendations that altered hospitality team’s daily responsibilities and work prioritiesCompleted daily quality assurance checks on 20 Sonder units to maintain cleanliness and functionality and reported any issuesor dissatisfactionServed as primary rapid response contact to guests and offered 24/7 customer support and ensure seamless resident experience Show less

Greater San Diego Area

Acts as the face of the La Costa location, demonstrating the highest level of service without compromising the values of the company. Oversees all member activity upon arrival and departure of club. Assists with transactions for the Personal Training, Spa, and Kids departments.

Rancho Santa Margarita

Served as the Assistant Coach to 40 Varsity and Junior Varsity boys soccer players in summer league and camps. Strategized weightlifting program to improve technique, strength, agility and overall athletic performance of 50 prospective soccer players, leading to 7-0 wins in summer league. Created and led warm ups before workouts, also administered 1 RM max tests for the following exercises: bench press, incline bench press, squat, deadlift, overhead press

Laguna Niguel

Responsible for oversight and guidance of 6 summer camp counselors at Lifetime Athletic summer camp and day care; camp attendees ranging in ages from 5 to 12. Directed camp counselor in daily activities to ensure attendee enjoyment and program. Guided Summer Camp Counselors during period in which program was recognized as one of top programs in country and attendee participation increased 50%.

Laguna Niguel

Managed 40-50 summer camp attendees over the course of four months. Led and taught multitude of daily summer camp activities including swim lessons, STEM lessons, interactive gym games, auto-relay activities and lunch. Promoted to childcare management leader due to exceptional performance, favorable parent feedback and close attention to detail and safety.