Decision Resources, Inc., (DRI) is a Gold Channel Partner with Infor ERP. As the #1 CloudSuite Industrial (SyteLine) partner in the US, we are proudly recognized as the 2023 Infor Cloud Partner of the Year and 2023 Infor Cloud Upgrade Partner of the Year.For over 40 years, the DRI team has built long-lasting relationships with hundreds of Infor SyteLine users, helping American Manufacturers increase profitability and hit their growth targets in discrete and process manufacturing environments.Here are a few ways our Infor team can help you: • Tailored Infor ERP demos • Expert Infor ERP consulting• Trusted Infor implementations• Discrete and process manufacturing consulting• Efficient cloud migrations • Decision 365, SureShip, and AI tools • Infor SyteLine support, customizations, and more!

› Personally accountable for managing and supporting client accounts generating $10 million in annual sales by driving enterprise solutions to top customers and prospects, modeled best practices to successfully close new and expanding opportunities, consistently achieving quota attainment averaging 105%› Responsible for both direct and channel sales in selling into Fortune 100-1000 companies, Government and Municipalities, accounts including JP Morgan, Dow Chemical, Bell Canada, Hatch, Desjardins, United Healthcare Group, Biogen, Canadian Revenue Service, Ely Lilly, NASA, PTC, MathWorks, Mitra, UbiSoft› Accomplished Team Lead with proficiency in mentoring sales team, excelling in problem-solving, and honing value propositions and sales strategies.› Spearheaded the design and development of cutting-edge email cadences and campaigns using SalesLoft, resulting in a 76% boost in customer outreach and engagement› Successfully revitalized underperforming Canadian territory, surpassing the quota from 67% to over 102%› Collaborate with solutions, product, and engineering teams, and partners to assist in opening new doors; coordinate product demos, triage support issues to ensure customer satisfaction

› Delivered $8 million in annual sales by developing new and existing business› Team Lead: Mentored, coached, and collaborated with peers and business partners› Achieved 104% of sales quota in two declining territories-previously underproducing at 88% and 86% › Awarded World of Champions for recognition of sales excellence and quota achievement› Leveraged software as a differentiator to establish ROI, coordinate implementation and execution› Focused on managing sales cycle, trusted advisor, problem resolution, customer success, corrective action, resource allocation, and working with channel partners.

› Managed company objectives, revenue goals, and employees for startup mobile application company› Led all aspects of digital marketing and creative design firm with a focus on marketing solutions, including business plan development, and new sales initiatives and campaigns› Translated customer goals into digital marketing roadmaps using web, mobile, and other solutions› Managed the sales team, including oversight, training, coaching, mentoring, and team building› Directed project planning and product development including developing product information and specifications, managed concurrent projects, generated marketing promotion material including sales/marketing literature, and pricing› Account manager and main point of contact for all client-related and team escalations

› Monitored and reported all company metrics for production flow, costs analysis, delivery, and quality of commercial aerospace component manufacturing company› Developed scorecards to calculate job efficiencies; following analysis provided process improvement recommendations on productivity and overall company health to senior leadership› Measured, documented, and produced On Time Delivery statistics with product breakdown and root cause analysis, supplier performance, and quality acceptance levels

› Delivered $1.8 million in annual sales for contract and full-time placement services › Achieved 135% of quota on a local and national level via outside sales; new accounts: NEC, Salix, Parexel, SRA, Hasbro, Microsoft, Global Relief, and Constant Contact. › Focused on relationship building to leverage all divisions in the customer base to shape new accounts

› Delivered $1.4 million in annual sales for technology service firm’s contract consulting/staffing division › Achieved 108% of quota including expanding into new geographic area; new accounts: Blue Cross Blue Shield of RI, Textron Financial, American Power Conversion, State of RI, Retail Decisions, PointRight, CRA International, and Iracing. › Expanded via extensive relationship selling, qualify and gather customer requirements, and supporting development based on customer needs

› Delivered $1.2 million in New England Commercial annual sales for emerging market space› Achieved 110% of quota by penetrating net new accounts and hunting in SMB territory; new accounts: Delta Dental, Yushtin America, Milkhouse Software, and Neighborhood Health Plan of RI › Sales included prospecting to closure, web-seminars, demonstrations, qualify and requirement gathering

› Generated over 50% of total revenue and responsible for all aspects of a high-end art operation› Increased sales and repositioned company’s image in a declining market via leveraging the Internet as a key marketing and sales tool, creating a company website, developing e-mail and mail campaigns, and working with distributers, manufactures, and channel partners

› Key contributor in developing comprehensive publishing platform to host dynamic websites› Managed both pre- and post-sales support, presenting features and functionality, and identifying, troubleshooting, and facilitating resolutions› Liaison between sales, engineering, and product/project management to identify issues and impacts associated with new functionality

› Designed, developed, and maintained corporate websites as a primary marketing vehicle› Collaborated with marketing, sales, and product development stakeholders to promote programs