Benjamin Meyette Email & Phone Number

California, United States

Costa Mesa, California, United States

Costa Mesa, California, United States

Provide C-level and V-level executives with dedicated VIP supportCoach IT Specialists on resolving levels 1 & 2 support tickets and escalation requirementsCoach POS Specialists on Menu, Inventory, and Employee management Liaise with in-house development team to refine applications to meet Operational needs Compile feedback from the field to assist with.

Costa Mesa, California, United States

Basic network troubleshootingProvide dedicated support to in-office teamsProvision, maintain, and repair support center equipmentService POS equipment in the fieldTrack storage room equipmentPOS menu management, recipe builds, and supplier catalog maintenanceResolve all levels of Help Desk ticketsAfter-hours, weekend, and holiday supportCollaborate with IT.

Deployed Windows POS systems at 12 sites. Train staff on new equipment procedures and provide ongoing training to staff. Resolve all levels of help desk tickets, perform regular maintenance on equipment, and make repairs as necessary. Provide remote and after-hours support.

Hire, train, and coach employees to meet productivity goals. Create purchase orders for all daily operation materials and equipment. Create work schedules for 30 employees, adjust labor based on projected sales. Analyze sales reports for discrepancies. Monitor and investigate cash, time, and product theft. Build relationships with local business for.

Los Angeles County, California, United States

Setup devices to be used daily, ensuring connectivity during peak usage for synchronizing with all locations. Troubleshoot and maintain tablets, phones, printers, and router. Open tickets for incidents, resolve or escalate as needed. Adhere to all security and CoC procedures.