Brandon Frasier Email and Phone Number
I served in the army as an Information Technology Specialist. I enjoy working in customer service. It really is nice knowing that you have the ability to help someone. I'm a highly energetic Inside Sales Representative also who consistently meets and exceeds goals. I have exceptional interpersonal communication and leadership skills as well.
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Customer Service RepresentativeTtec@Home, Llc
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Customer Service RepresentativeTtec Jan 2021 - PresentPicayune, Mississippi, United StatesResponding to numerous phone inquiries. Using standard technology: telephones, e-mail and web browsers. Assisting callers in finishing online applications. Completing daily electronic call logs. Filling out timesheets. Adhering to privacy rules. Connecting callers with leadership as needed. Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service. Reporting problems through an easy online system. Responding to telephone inquiries within… Show more Responding to numerous phone inquiries. Using standard technology: telephones, e-mail and web browsers. Assisting callers in finishing online applications. Completing daily electronic call logs. Filling out timesheets. Adhering to privacy rules. Connecting callers with leadership as needed. Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service. Reporting problems through an easy online system. Responding to telephone inquiries within set time parameters. Completing all assigned training as necessary Show less -
Customer Service RepresentativeMaximus Oct 2019 - Jan 2021Bogalusa, Louisiana, United StatesResponding to numerous phone inquiries for healthcare.gov Using standard technology: telephones, e-mail and web browsers. Assisting callers in finishing online applications. Completing daily electronic call logs. Filling out timesheets. Adhering to privacy rules. Connecting callers with leadership as needed. Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service. Reporting problems through an easy online system. Responding to telephone… Show more Responding to numerous phone inquiries for healthcare.gov Using standard technology: telephones, e-mail and web browsers. Assisting callers in finishing online applications. Completing daily electronic call logs. Filling out timesheets. Adhering to privacy rules. Connecting callers with leadership as needed. Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service. Reporting problems through an easy online system. Responding to telephone inquiries within set time parameters. Completing all assigned training as necessary Show less -
Customer Service Representative/ Data EntryAsc Warranty Apr 2018 - Oct 2019Mountain Home, Arkansas, United StatesI worked in the cancellation department for an extended warranty company. I input data and cancelled agreements. I worked in front office taking phone calls as well. I issued refunds based on the information received via fax or email and input the data into Automate.
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Talent Acquisition SpecialistToys"R"Us Mar 2016 - Mar 2018Wayne, New Jersey, United StatesI Worked closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring practicesI used various methods to recruit and network with potential candidates including social media platforms, networking events and job fairs.Ensured proper onboarding for new hires and the necessary paperwork is completed promptly and accurately.Conducted preliminary interviews with recruits to gauge interest, personality and salary… Show more I Worked closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring practicesI used various methods to recruit and network with potential candidates including social media platforms, networking events and job fairs.Ensured proper onboarding for new hires and the necessary paperwork is completed promptly and accurately.Conducted preliminary interviews with recruits to gauge interest, personality and salary requirements.Provided feedback to management about details regarding applications. Show less -
Customer Support ManagerToys"R"Us Mar 2014 - Mar 2016Wayne, New Jersey, United StatesI worked from home assisting my team of 17 with calls for their online department.Tracking team's metricsMonitored team's phone callsSet weekly and monthly goalsSet schedulesHelped process online ordersTracked shipmentsProcessed paymentsSent daily report to HQ
Brandon Frasier Education Details
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Fort Gordon School Of Information TechnologyInformation Technology
Frequently Asked Questions about Brandon Frasier
What company does Brandon Frasier work for?
Brandon Frasier works for Ttec
What is Brandon Frasier's role at the current company?
Brandon Frasier's current role is Customer Service Representative at TTEC@HOME, LLC.
What schools did Brandon Frasier attend?
Brandon Frasier attended Fort Gordon School Of Information Technology.
Who are Brandon Frasier's colleagues?
Brandon Frasier's colleagues are Karlee Brooks, Victor Ramses Ramirez Zorrilla, Janel Graves, Stosh Perkowski, Khadijah Wilson, Girijesh Jha, Amanda Poe.
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