Brandon Frasier

Brandon Frasier Email and Phone Number

Customer Service Representative at TTEC@HOME, LLC @ TTEC
englewood, colorado, united states
Brandon Frasier's Location
Picayune, Mississippi, United States, United States
About Brandon Frasier

I served in the army as an Information Technology Specialist. I enjoy working in customer service. It really is nice knowing that you have the ability to help someone. I'm a highly energetic Inside Sales Representative also who consistently meets and exceeds goals. I have exceptional interpersonal communication and leadership skills as well.

Brandon Frasier's Current Company Details
TTEC

Ttec

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Customer Service Representative at TTEC@HOME, LLC
englewood, colorado, united states
Website:
ttec.nl
Employees:
16817
Brandon Frasier Work Experience Details
  • Ttec@Home, Llc
    Customer Service Representative
    Ttec@Home, Llc
  • Ttec
    Customer Service Representative
    Ttec Jan 2021 - Present
    Picayune, Mississippi, United States
    Responding to numerous phone inquiries. Using standard technology: telephones, e-mail and web browsers. Assisting callers in finishing online applications. Completing daily electronic call logs. Filling out timesheets. Adhering to privacy rules. Connecting callers with leadership as needed. Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service. Reporting problems through an easy online system. Responding to telephone inquiries within… Show more Responding to numerous phone inquiries. Using standard technology: telephones, e-mail and web browsers. Assisting callers in finishing online applications. Completing daily electronic call logs. Filling out timesheets. Adhering to privacy rules. Connecting callers with leadership as needed. Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service. Reporting problems through an easy online system. Responding to telephone inquiries within set time parameters. Completing all assigned training as necessary Show less
  • Maximus
    Customer Service Representative
    Maximus Oct 2019 - Jan 2021
    Bogalusa, Louisiana, United States
    Responding to numerous phone inquiries for healthcare.gov Using standard technology: telephones, e-mail and web browsers. Assisting callers in finishing online applications. Completing daily electronic call logs. Filling out timesheets. Adhering to privacy rules. Connecting callers with leadership as needed. Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service. Reporting problems through an easy online system. Responding to telephone… Show more Responding to numerous phone inquiries for healthcare.gov Using standard technology: telephones, e-mail and web browsers. Assisting callers in finishing online applications. Completing daily electronic call logs. Filling out timesheets. Adhering to privacy rules. Connecting callers with leadership as needed. Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service. Reporting problems through an easy online system. Responding to telephone inquiries within set time parameters. Completing all assigned training as necessary Show less
  • Asc Warranty
    Customer Service Representative/ Data Entry
    Asc Warranty Apr 2018 - Oct 2019
    Mountain Home, Arkansas, United States
    I worked in the cancellation department for an extended warranty company. I input data and cancelled agreements. I worked in front office taking phone calls as well. I issued refunds based on the information received via fax or email and input the data into Automate.
  • Toys
    Talent Acquisition Specialist
    Toys"R"Us Mar 2016 - Mar 2018
    Wayne, New Jersey, United States
    I Worked closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring practicesI used various methods to recruit and network with potential candidates including social media platforms, networking events and job fairs.Ensured proper onboarding for new hires and the necessary paperwork is completed promptly and accurately.Conducted preliminary interviews with recruits to gauge interest, personality and salary… Show more I Worked closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring practicesI used various methods to recruit and network with potential candidates including social media platforms, networking events and job fairs.Ensured proper onboarding for new hires and the necessary paperwork is completed promptly and accurately.Conducted preliminary interviews with recruits to gauge interest, personality and salary requirements.Provided feedback to management about details regarding applications. Show less
  • Toys
    Customer Support Manager
    Toys"R"Us Mar 2014 - Mar 2016
    Wayne, New Jersey, United States
    I worked from home assisting my team of 17 with calls for their online department.Tracking team's metricsMonitored team's phone callsSet weekly and monthly goalsSet schedulesHelped process online ordersTracked shipmentsProcessed paymentsSent daily report to HQ

Brandon Frasier Education Details

  • Fort Gordon School Of Information Technology
    Fort Gordon School Of Information Technology
    Information Technology

Frequently Asked Questions about Brandon Frasier

What company does Brandon Frasier work for?

Brandon Frasier works for Ttec

What is Brandon Frasier's role at the current company?

Brandon Frasier's current role is Customer Service Representative at TTEC@HOME, LLC.

What schools did Brandon Frasier attend?

Brandon Frasier attended Fort Gordon School Of Information Technology.

Who are Brandon Frasier's colleagues?

Brandon Frasier's colleagues are Karlee Brooks, Victor Ramses Ramirez Zorrilla, Janel Graves, Stosh Perkowski, Khadijah Wilson, Girijesh Jha, Amanda Poe.

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