As a seasoned IT professional with over two decades of experience, I have developed a deep understanding of various facets of technology management, from system implementation to process automation and project management. My career has taken me through roles where I've been at the forefront of technological innovation, driving efficiency and growth within the organizations I've served.My journey began at LG Sistemas, where I provided advanced technical support for system installations and configurations, becoming a go-to resource for complex technical challenges. This foundation in hands-on IT support and problem-solving set the stage for my future roles.At the Instituto de Ciências Farmacêuticas (ICF), I transitioned into IT management, where I honed my leadership skills by coordinating departmental activities, aligning tactical actions with strategic goals, and ensuring the reliability and security of critical data. My role extended to overseeing the development of the Volunteer Management System (VWeb), a project that highlighted my ability to lead and innovate.Joining TOTVS, I specialized in implementing the Corpore RM system, particularly focusing on a repair shop module. My quick adaptability and problem-solving skills allowed me to successfully train internal consultants and present the TOTVS ECM platform to clients, ensuring seamless adoption of new technologies.As an Ecommerce Project Manager at Voarmotos.com, I spearheaded the development and launch of a successful e-commerce platform for motorcycle accessories. My efforts in integrating the ERP system with the Rakuten platform resulted in significant cost savings and increased sales, demonstrating my ability to bridge technology and business needs.Currently, at Muralha Marmoraria, I wear multiple hats as an IT Manager. From overseeing water jet cutting services and managing import processes to automating company workflows with Office365 and modernizing our brand identity, I have consistently driven innovation and efficiency.