Brittany Garcia-Rocabado Email & Phone Number

United States

Los Angeles, California, United States

Experienced finance operations manager leading a team of 18 in franchise finance, managing royalty processing, accounts receivables, cash forecasting, and contract administration across digital gaming, content, live events, and consumer products. Spearheaded BPO project to transition finance administration to an offshore model, automated manual processes, and improved team efficiency. Within the first 6 months of BPO transition, we increased royalty actualization across all lines of business, reducing risk and boosting revenue. In the last six months, our team has reduced outstanding debts by 34%.Proficient in financial reporting, including accounts receivable, cash forecasting, bad debt reserves, using tools like Google Cloud Platform, Tableau, Dataprep by Trifacta, Oracle, and Excel.

Los Angeles, California, United States

Oversee licensing finance data lake operations in partnership with the Data Management and Engineering team, advise on required updates and complete testing for deployment of new releases. Manage Global Contract Administration team responsible for 1.4k contracts per year. Ensure timely responses to business partners and tracking of internal metrics, allowing for actionable insights to the sales team during the negotiation process. Join live data sources and develop formulas in ‘Dataprep by Trifacta’ and ‘Tableau’ to support various automation reporting, such as: participations and residuals, royalty actualization, and year-over-year total revenue analysis. Summarized high-stakes contracts for executive leadership and ensured adherence to GAAP standards. Partner with the Finance Director to lead off site training for the Licensing Finance team.

Los Angeles, California, United States

Ensure direct reports provide a seamless and collaborative environment when guiding our sales managers on our financial guidelines for licensed deals. Through managing my direct reports, my team improved response wait times by 50% within 1 year, and the Latin American markets became 75% more accruable during Q4 than previous years.Interpret high-stakes contracts from top licensing partners, ingest into the financial system, and create financial summaries for executive leadership. Financial Summaries then aid our Controller and Executive leadership to advise on adherence to GAAP. Responsible for reducing inefficient and manual reporting by utilizing live financial data in Google BigQuery and developing insightful Dashboards via Tableau. For example:>Curated a global AR Aging report connecting 36 live tables from multiple financial systems. This created visibility across the organization and allowed us to pursue a global collections process. As a result, the overall AR was reduced by 65% over the span of 1 year.>Automated our quarterly Provision and Bad Debt file via Tableau. This development was the first file that could be traced back to individual transactions derived from each contract, aiding in compliance with audit. >Created a live account reconciliation dashboard to prove out recoupment narratives that the billing team could use to support external inquiries, reducing the ~500 hours per year spent on researching billing inquiries.

Greater Los Angeles Area

Led project alongside an engineer to launch real-time data in Google BigQuery. Analyzed and tied out 64 financial tables, resulting in the opportunity to create automated financial reporting for the licensing and finance department. Developed Key metrics and provided ad-hoc reporting across the organization identifying outstanding non-accruable contracts, year-by-year royalty revenue, past due royalty statements, and internal KPIs for the administration team. Advised Licensing account managers on best practices across Consumer Products, Digital Gaming, Live Events, and Content, focusing on clear contract terms that reduce cost. Worked alongside IT to launch a helpdesk in Service Now for our operations team. The implementation of this new tool removed emailing from personal inboxes and aggregated into a shared space, allowing for additional visibility on team response times and workload distribution.

Advised 32 locations on State Boards of Accountancy compliance for 600+ training events per year, responded to compliance audits promptly.Reviewed daily integration logs between API and Learning system, addressed any inconsistencies and/or log failures, escalated as needed. Analyzed and reported on internal learning metrics and disseminated findings to key stakeholders to assist the team in data-driven decisions.Drafted surveys and created online portals to track conference credits, format and clean data exports to import into the LMS.Most Proud Of:Removing Inefficiencies! Established a trusted relationship with a Software Developer and advised on functionality of API to integrate our Learning System with a CPA license tracking software. I cleaned, transformed, and classified our data, importing over a million cells of compliance information. Previously, each CPA was responsible for tracking their own state compliance which left the firm at risk. The new system implementation aided our Chief Risk Officer in abiding compliance requirements.

"Moss Adams is a fully integrated professional services firm dedicated to assisting clients with growing, managing, and protecting prosperity."

Tracked and processed paperwork for prescriptions, medical records, the Department of L&I, and medical and family leave for 22 providers.Maintained scheduling for patient appointments and urgent provider requests. Advocated for patients by submitting Prior Authorizations to insurance companies to appeal for coverage for medically necessary treatment.Boosted morale of the clinic by engaging with patients through the check-in process and special requests, which resulted in above-average patient clinic satisfaction scores among UW Medical Center, Harborview, and UW Neighborhood Clinics.