B. Garen Tookman Jr.Email bgarentook@gmail.comCell Phone: 440-567-6516ObjectiveGetting ready to retire from the Automotive Industry, am now actively seeking mature Bassist and Percussionist for Sonic Exploration... bgarentook@gmail.com. Thank you...To utilize extensive skills in inventory control, warranty claims processes, SPO, and data analysis to maximize customer satisfaction, operational efficiency, recurring revenue, and residial dollar retention.Qualifications • 1 year data analyst, E.P.C.s• 30+ years overall automotive experience at dealership service and parts levels• 10+ years warranty administrator with Chrysler, GM,Isuzu,Suzuki,and Subaru manufacturers • Ability to communicate effectively both verbally and written • PC proficient in a windows environment• Able to manage all aspects of warranty receivables if required• Customer Service-20 Yrs experience• Strong ability to multi-task• Ability to assess tasks/prioritize actions• Strong organizational and time management skills• Proficient in ADP, Automate, and Reynolds & Reynolds systems• Able to verify compliance with and adherence to manufacturer’s policies and procedures• Excellent work ethic• 15+ years logistical and supply chain management Related Training-Extensive training in Accounting and inventory control in automated systems -Extensive training through Chrysler, GM, Isuzu, Subaru, Suzuki