• Spearhead the implementation of strategic data solutions, enhancing product and business outcomes through cross-functional collaboration.• Conduct root cause analyses to resolve data issues, improving overall data health and operational efficiency.• Develop and maintain dashboards and reports to monitor data quality, providing actionable business insights.• Foster strong relationships with key stakeholders across the organization to ensure seamless data flow and utilization.• Proactively identify and implement system and process improvements, reducing errors and technical debt.• Manage and expand the use of Amplitude, collaborating with stakeholders to drive adoption and integrating data and events from various systems.

• Delivered design, administration and analysis for major and ad hoc survey initiatives. • Identified and implemented efficiencies and increased user performance and adoption for all major reports and publications. • Worked with a cross-functional team to support the HLC Persistence & Completion Academy. • Provided consultation and validation support for new data mart and assessment initiatives.

• Provided design, build and validation support for a new data warehouse initiative.• Coordinated with district high school research staff to support student alignment projects through the Cross District Data Team. • Worked across Title III grant initiatives to support holistic assessment, student analytic models, and centralized placement tracking.

• Validated SKU extracts from distributors for initial product category development. • Established data validation protocols to improve cross-departmental efficiencies. • Tested data load updates to ensure accuracy and optimum performance for client services staff.

• Consulted and completed ad hoc research projects to inform strategic decision making initiatives and complete data exhibits for reaccreditation self-study documents. • Provided market research for new program diligence, high school outreach, and market share analyses.• Designed and constructed a robust course evaluation dashboard for historical trend analyses. • Revamped current survey instruments and designed new instruments in line with accreditation and student support needs of the institution.

• Investigated complex consumption scenarios in the online environment.• Implemented modifications to table specifications and dimension sets for product updates.• Identified enhancements to routing and participant experience factors.

• Directed and prioritized all IR functions and deliverables for each of the organizations within the system. • Navigated and represented the regional and specialized accreditation needs of each affiliate, which included transfers, initial endeavors, and working through probationary proceedings. • Restructured the centralized staffing model of IR to improve output and efficiency of regular reporting requirements. Managed an expanding team of analysts and interns. • Delivered consultation, analysis and interpretation of data and key performance indicators to inform evidence-based decision making for system and affiliate leadership teams. • Implemented strategic initiatives to scrub and validate historical data files and systems. • Managed the integration of IR efforts with system departments to expand the scope of data collection and reporting across all levels of the organization for improved institutional effectiveness. • Designed, administered, and analyzed data for major survey initiatives: New Student, Student Satisfaction, Library Resource, Alumni Career, etc.• Consulted and delivered on ad hoc research projects across affiliates and campuses to inform strategic decision making initiatives at the national and local levels.

• Provided technical support to the TCS ES community regarding research design and data analysis.• Coordinated and restructured the submission of external reporting requirements across all affiliates. • Managed the TCS Internal Survey Clearinghouse function.• Served on appropriate system/campus-level IRB.• Worked with system and affiliate staff to conceptualize and design new survey instruments and improve those currently in use.

• Directed the completion of annual reporting to IPEDS and state-level bodies for all AU campuses, such as IBHE, BPPVE, FLDOE, MNDOE and THECB.• Coordinated the preparation and submission of reports to external accrediting agencies, such as HLC, WASC, APA, COAMFTE, and CACREP.• Facilitated day to day team management activities and task distribution for the IR office.• Prepared and distributed responses to data requests, queries, and needs for interpretation from campus and central office administrators.• Designed and administered annual and ad hoc surveys, such as the Library Satisfaction Survey.• Managed the distribution and communication of results from national surveys, such as Noel-Levitz, and IDEA course evaluations.• Provided consultation for AU Executive Committee, Academic Affairs leadership, and College deans and chairs on data management and analysis issues relating to CampusVue.• Led and managed the activities of the Data Management and Research Committee which is comprised of specialists across the University and EDMC. • Disseminated key census metrics to EDMC, university administration and AU campuses; implemented functional area training on the metrics reports via WebEx.

• Successfully ran the IR office without a manager or analyst, for approximately 2-3 months, during University restructuring. • Prepared and distributed the annual Factbook.• Administered the annual Environmental Scan, including preparation and distribution of reports and supporting materials.• Directed the completion of annual IPEDS and state-level reporting. • Designed and executed ongoing analytical projects. • Prepared data for programmatic, college, and campus reviews. Assisted in the annual University Institutional Effectiveness Review.

• Analyzed, coded and wrote comment reports based on survey data collected in the FOE First-Year Student Survey. • Completed tables for the 2007 Ball State University Fact Book.• Conducted an empirical study on the effects of scheduling on student performance.

• Submitted monthly lab reports based on the performance of the lab assistants under my direction. • Completed timecard adjustments for each lab assistant. • Assisted with technical troubleshooting in my section of computer labs across campus.

• Used morphing software to assist in an experimental study based on eyewitness composite sketches. • Ran numerous experimental trials based on the confidence levels of eyewitness testimony.

• Collected and analyzed research data concerning the prediction of career and major choice satisfaction using the constructs of personality, interest, and self-efficacy.• Conducted extensive literature reviews to help identify the empirical and theoretical base of the overlap between personality and attachment theory. • Assisted in the preliminary testing of the revised Strong Interest Inventory.