Ben Gamble Email & Phone Number
Who is Ben Gamble? Overview
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Ben Gamble is listed as Engineering QA Analyst at Favor Delivery, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Ben Gamble.
Ben Gamble previously worked as Trust & Safety Specialist at Favor Delivery and Business Analyst at Ten-X Commercial. Ben Gamble holds Bachelor Of Science - Bs, Audio Production from The Art Institutes.
Email format at Favor Delivery
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About Ben Gamble
Passionate tester of things with a natural desire to seek out big questions and relentlessly figure them out. Skilled in test planning & execution, communicating consistently throughout projects to all parts of a development team, and keeping in mind the big picture through any size of project.
Listed skills include Leadership, Customer Experience, Collaborative Problem Solving, Salesforce.Com, and 42 others.
Ben Gamble's current company
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Ben Gamble work experience
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Trust & Safety Specialist
Business Analyst
Worked with lead generation team to capture internal and external data to be used for marketing campaigns on the world's largest online platform for buying and selling commercial real estate. Used Macros in Excel to expedite data standardization for ETL process. Used SQL queries and Tableau to stay updated on current internal data sets. Captured and reported on data quality issues within the team's proprietary automated marketing application.
Demand Generation Specialist
Connected with buyers, sellers and brokers of commercial real estate via inbound and outbound calls, email, and chat. Used Salesforce to manage customer relationships and data. Identified issues by capturing data leading to a fix in Salesforce impacting over 20,000 leads. Became 3rd best Specialist in buy-side attainment within first year.
Fraud Prevention Specialist
Prevented multiple avenues of fraud against customers, financial institutions, and Apple by rapidly analyzing various types of purchases through the Apple Online and Retail Stores. Created reports to fully document what actions were taken when fraudulent activity was detected, working with logistics, financial institutions, and third-party resources like LexisNexis. Maintained the highest level of customer service while dealing with difficult, time-sensitive issues.
Supervisor, Setup Specialists
Assigned as a trainer and team lead for the initiation of a brand new role at Apple which entailed customers scheduling online appointments for a virtual support session to understand their newly purchased product. Set a team of 30+ new hires up for success from day one to full-role responsibilities. Generated KPI reports to monitor and produce action plans for improvement.
Deputy Chat Specialist
Consistent top performer in Customer Satisfaction and Sales for the Apple Online Store. Utilized mastery of Apple products to implement guidelines for other specialists to improve understanding of the Apple ecosystem, and related third-party products. Appointed as Mentor for department after proven capability in the Deputy role.
Ben Gamble education
Bachelor Of Science - Bs, Audio Production
Education record
Education record
Education record
Education record
Frequently asked questions about Ben Gamble
Quick answers generated from the profile data available on this page.
What company does Ben Gamble work for?
Ben Gamble works for Favor Delivery.
What is Ben Gamble's role at Favor Delivery?
Ben Gamble is listed as Engineering QA Analyst at Favor Delivery.
Where is Ben Gamble based?
Ben Gamble is based in Austin, Texas Metropolitan Area, United States while working with Favor Delivery.
What companies has Ben Gamble worked for?
Ben Gamble has worked for Favor Delivery, Ten-X Commercial, and Apple.
How can I contact Ben Gamble?
You can use AeroLeads to view verified contact signals for Ben Gamble at Favor Delivery, including work email, phone, and LinkedIn data when available.
What schools did Ben Gamble attend?
Ben Gamble holds Bachelor Of Science - Bs, Audio Production from The Art Institutes.
What skills is Ben Gamble known for?
Ben Gamble is listed with skills including Leadership, Customer Experience, Collaborative Problem Solving, Salesforce.Com, Account Management, Sales, Data Entry, and Customer Retention.
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