Manage and maintain the Gift Shop. Ensure proper staffing and volunteer levels. Ensure adequate inventory levels and proper display of merchandise. Review invoices and statements upon receipt and ensure accuracy, prior to forwarding to bookkeeping. Maintain inventory system on a per order basis, and performing annual product inventory. Report financial records to Pastor and Business Administrator for review. Maintain Telephone System, Church and School websites and Facebook Pages. Work with BookLog, Microsoft Excel, Microsoft Word, and Microsoft Publisher. Update websites on WordPress. Maintained ShoreTel phone system.

Processed daily sales invoices, payments, and receiving, updated all manual reports. Analyzed Accounts Receivable Reports and reported findings to management. Trained new accounting personnel on all applicable processes, including but not limited to systems, telephone, and voicemail usage. Created procedures and updated them as needed. Worked with Profit Systems, checkmark (payroll), Microsoft Word, Microsoft Excel, and Microsoft Publishing.

Processed loan files from inception to closing ensuring that all needed documentation was in the file for submission to Underwriter. File types included Conventional, FHA, VA, and non-conforming such as NINA and SISA. Worked with the Edge mortgage system, Microsoft Word and Microsoft Excel.

Served in an advisory/participatory capacity for the Business Administrator, cataloged and updated sacramental and parish household records. Researched vendor expenses to update and restructure current expenditures. Worked with Microsoft Excel, Microsoft Word, and Microsoft Publisher.

Originated Mortgage loans including Conventional conduit, affordable, FHA, and VA products. Received training in Income Tax Analysis and Fraud detection. Worked with Desktop Underwriter, Mortgage Manager, Microsoft Excel, Microsoft Word, and Microsoft Power Point. Worked with Lotus 1-2-3, Word Perfect, Access, Lotus Notes and other computer software.

Served the Consumer Credit Sales Team and interacted with Florida Branch and Direct Bank Lenders as an override and help desk officer with lending and override authority of $150,000. Performed income analysis on self-employed Prime Equity Line (PEL) applicants. Reviewed, processed and approved PEL Add-ons and increases. Processed loans for Direct Bank (Charlotte) from their inception to closing, including, but no limited to follow-up with the applicants, income verification and collateral verification. Reviewed, processed and approved loans for Florida employees and loan workouts. Participated on the start-up team of the Progressive Sales Unit, which processed mortgage loans for FUNBF substandard customers that had been approved by Ginger Mae. Responsible for the training of several new hires and assisted in originating standards and procedures for the department.

Served in an advisory/participatory capacity for and interacted with management from Direct and Indirect Lending Divisions corporate wide. Planned, in-charged and performed financial and operational audits for lending areas including consumer Real Estate, Prime Equity Lines, Installment Loans, and Card Products. Performed reviews of individual loan files for appropriate credit, documentation, and compliance attributes. Represented audit in the Fair Lending Council. Participated in the initial Fair Lending Review performed in 1993. Completed the consumer Credit Workshop January 19, 1996. Performed performance reviews on personnel assigned to in-charge audits.

Performed operational and financial audits in the areas of consumer finance, mortgage lending, major loans, and savings.

Completed credit applications; obtained credit reports; investigated potential applicants; set credit limits; made recommendations for approval or refusal on personal or retail loans. Processed mortgage loans and conducted follow-up on all documentation including title, life and homeowner’s insurance.