Bridget Gibbons Email & Phone Number

Roanoke, Virginia, United States

Roanoke, Virginia, United States

Lone Tree, Colorado, United States

• Tour and lease apartment homes to prospects using Camden's Customer Focused moments• Review new lease and renewal activity, follow-up rate, market survey and pricing to ensure we meet and exceed weekly sales goals• Inspect apartment homes made ready for new residents; provide the Ultimate Move-In Experience • Complete file audits; check that all required documentation and information is uploaded and accurate• Maintain Resident Retention and periodically make changes to help… Show more • Tour and lease apartment homes to prospects using Camden's Customer Focused moments• Review new lease and renewal activity, follow-up rate, market survey and pricing to ensure we meet and exceed weekly sales goals• Inspect apartment homes made ready for new residents; provide the Ultimate Move-In Experience • Complete file audits; check that all required documentation and information is uploaded and accurate• Maintain Resident Retention and periodically make changes to help drive positive resident engagement• Communicate with residents and prospects to determine their needs and provide excellent customer service• Post daily on various social media sites and resident portal to drive engagement with the community• Research any complaints made and provide a resolution; issue any necessary lease violations• Check resident ledgers and assist with collecting balances due• Collaborate with team members and provide insight on how to improve our overall process and drive positive change Show less

Littleton, Co

• Promoted from Retail Analyst III to Retail Support Supervisor• Collaborate with other Operations Supervisors to oversee Retail Services and Showroom, a team of 30+ members• Coach and develop team members; ensure they are meeting and exceeding expectations • Evaluate team needs; schedule training sessions and departmental presentations• Communicate and collaborate with various internal teams to provide World Class Customer Service to our partners

Englewood, Co

• Responsible for preventing, detecting and resolving retailer fraud • Receive, evaluate, research and resolve issues that have been escalated• Maintains a 36 hour turn around time in communications to retailers on all payment related issues• Create, explain and maintain tracking mechanisms for Retailer disputes and resolution• Research commission inquires such as activation fees, residual and tiered payments, promotional commissions, check fees and charge backs

Crystal Houses - Arlington, Va

• Promoted from Resident Concierge to Leasing Consultant• Maintained files for employee and customer records• Managed up to 10 employees; prepared work schedules and trained new employees• Communicated with customers and clients to determine their needs and provide better service• Assisted with account receivables and payables• Collected rent; assisted residents with online payment• Toured apartments and leased to prospects; completed application process• Inspected… Show more • Promoted from Resident Concierge to Leasing Consultant• Maintained files for employee and customer records• Managed up to 10 employees; prepared work schedules and trained new employees• Communicated with customers and clients to determine their needs and provide better service• Assisted with account receivables and payables• Collected rent; assisted residents with online payment• Toured apartments and leased to prospects; completed application process• Inspected apartments made ready for new residents• Thoroughly reviewed lease with each new resident; assisted with lease renewals• Created maintenance requests; maintained 24 hour turn around • Responsible for updating market value on internet websites daily Show less