Brian Gilkey Email & Phone Number

Sacramento, Ca, Us

400 Q St., Sacramento

• Code automation scripts from manual design steps using a keyword driven framework• Perform all automation training to oncoming consultants and employees• Responsible for the maintenance of all Remote Automation Boxes used for testing and developing, 85 in total• Generate high quality automation scripts to run in UFT 12 from manual scripts written for ALM 12• Produce, update and keep Automation Team’s documentation• Upload and configure automation scripts to run from ALM 12• Execute automation scripts in UFT 12 for regression testing of My|CalPERS application• Modify queries used for testing using Toad/ SQL Developer• Create and resolve Support Requests in IBM’s Clear Quest• Utilize design documentation using IBM Clear Case• Perform detailed tasks in updating scripts for application upgrades and changes• Peer review automation scripts created for projects being converted to automation, keeping up standards of quality

Sacramento City College

Tutor students on Microsoft products in class.

Roseville, Ca

•Administration of database in Change Request back-log clean up•Worked with Project Managers and Account Stakeholders for resolutions of found issues•Performed Change Request management in ALM 11 with SQL queries and filters•Created documentation for results of back-log closures•Used pivot tables to show results of Change Requests status on a daily basis•Used ALM Dashboard to gather results of closures and progress•Conducted procedures for notifying Change Request owners and submitters •Attended meetings to brainstorm procedures in managing the back-log•Created procedures in handling Change Request closures•Analyzed information to determine solutions for problems, as well as provided recommendations•Completed outline of results and observations made in defect management•Created presentation for organization and better management of Change Requests in ALM 11•Presented observations and ideal solutions to Stakeholders for the management of the Change Request library in ALM

Sacramento, California Area

•Promoted to Lead position over the student assistants in Quality Assurance •Tested new applications for conversion to new system•Tested integration of applications in new system•Performed validation of data from old database to new database•Performed manual and automated testing with QC 10 and QTP 11•Designed test cases•Executed test cases and logged defects •Managed and documented defects’ status until resolution•Tested defect fixes and conducted regression testing•Worked with developers to enhance applications’ usability•Worked with project managers, business analysts, and vendors•Created and maintained test cases based on technical design and requirements documentation•Audited staff test cases and provided constructive feedback for corrections and improvements•Attended HP Quality Center overviews and classes; trained staff on QC •Well rounded in HP Quality Center 10 and ALM 11 (executed test cases, entered defects, and created reports)•Attended Joint Application Design sessions and provided feedback for design •Identified and provided feedback to department managers on reducing redundancy and increasing efficiency within the department•Participated in QA meetings to share knowledge and build consistent QA approaches•Tested in multiple environments (DEV, QA, UAT, and PROD)•Responded to inquiries from staff and technical support

Northern California

•Performed lead role in Data Conversion for Chase banks •Managed server wipe and new installations of operating systems within a bank branch•Configured systems for Windows Deployment Services on clients and servers •Maintained convergence of all servers and clients within the branch•Performed roles in ESL and CBS installations in new Kohl’s locations•Communicated daily with project managers on implementation status •Assisted coworkers to ensure completion of tasks

Contractor to technology companiesPerformed set up of systems for testing of graphics drivers and chipset drivers Completed server builds, including all hardware requirements and Operating System installationMaintained Ghost and Microsoft DTM service role Configured of clients and servers for automated testing Tested of power conservation, VBIOS, CUI, DX, etc. Produced modifications of system and video BIOS through Binary Modification Programming toolAnalyzed and tested user documentation for installation and operating procedures Conducted compatibility tests with other software programs, hardware (servers, firewalls, switches), multiple operating systemsWrote test instruction sets and validated test executionsDocumented defects and followed through until resolutionAdhered to technology company’s privacy policies; guarded latest technology not released to publicAnalyzed information to determine solutions for problems, as well as provided recommendationsHelped in organization of lab for better productivity

Provided customer service in new residentialProvided feedback to management on customer concerns and satisfactionPerformed remediation from leaks and water damageManaged all finish work in customers’ homesReplaced and installed new windows and doors

Provided customer service in new residential keeping rapport with respected builders and homeownersLead a crew of 10 to 22 for replacements and build backs Monitored staff performance and provided constructive feedback to improve performanceManaged all scheduling and work orders complying with purchase ordersProvided initiative and independent judgment to search out an appropriate course of action within the context of established policies and procedure Produced more revenue through good relations with clients

Managed day to day business operations in a demanding atmosphereManaged all accounts payable and receivable Performed all hiring and schedulingProvided quality restoration of antique and custom furnitureProvided excellent customer service to clients and merchants