Provide technological vision to enable the attainment of corporate goals. Engineer and design solutions which deliver long-term, secure, reliable, scalable and cost-effective services. Create project and long range capital and operating budgets. Oversee the technical activities of both internal and external engineering and field support staff in multiple locations. • Upgraded data center server, network and storage hardware, saving over $300K in lease and utilities costs while requiring only a few seconds of downtime• Redesigned WAN to eliminate internet single points of failure while delivering 1000% bandwidth increase with less than 10% increase in cost• Secured over $1.5M in E-Rate capital funding to refresh aging school infrastructure• Led enterprise implementation of Microsoft Suite of Products including SCCM, FTMG, FEP, and Active Directory to eliminate dual directory services by retiring Novell, and manage over 12,000 End user Devices• Reduced remote desktop support hours and improved end user satisfaction by building and deploying hard drive recovery partition for virtual school students

Managed all hardware and connectivity for two geographically disperse data centers and more than 50 remote sites. Actively oversaw systems and network engineering team of eight, eliminating silos between departments.• Developed Engineering standards and SOPs and implemented Change Management for all Engineering changes• Collaborated with DBA and Engineers to develop new standardized MS SQL Server 2005/2008 Enterprise Architecture • Developed a Disaster Recovery strategy to eliminate all single points of failure in the network and systems environment

Managed and administered VMware ESX Servers, MS Exchange 2007 Servers, core network infrastructure, Novell and Microsoft servers at 50+ sites over MPLS network, and optimized backups using NetBackup for multi-Platform hosts.• Completed implementation of 30+ Physical server ESX project with over 160 guest servers, on 30 IBM Blade Servers, using 50TB IBM DS Series Fiber Channel SAN• Re-architect and re-zone SAN for optimal performance and redundancy, recovering 20% of additional useable storage• Setup RSYNC to replicate files from remote sites to a central data center for easier, faster, and more reliable backups• Built and demonstrated a proof of concept VMware View VDI 4 environment for evaluating feasibility of replacing desktops at all the sites with Thin Clients

Responsible for all IT systems and customer facing applications in all data centers. Created capital and operational budgets and departmental objectives to support enterprise objectives, including IT strategy planning and architecting solutions.• Achieved annual hosting and environmental cost savings of over $120,000 by planning, designing and implementing an Intel server consolidation using VMware• Led company through SAS70 (Type II) compliance with no audit exceptions in years after initial implementation • Instituted process improvements that allowed staff to meet all SLAs and deliverables with less than 50% of industry standard staffing levels (based on Gartner Group statistics)• Oversaw Systems Administration team with no turnover in three years.

Responsible for a large multi-site redundant and fault-tolerant network that included Windows Servers, Citrix Servers, IBM iSeries and Linux Servers, NetApp NAS, and complex proprietary and industry-leading Open Text based imaging systems. • Designed fully redundant application systems in geographically disperse data centers with no single points of failure • Demonstrated quarterly failovers for applications which had to operate 24 x 7 with only 5 minute tolerance for downtime windows and a total of less than 1hr of unplanned downtime per year• Spearheaded $1.2 million data center upgrade project which successfully handled projected growth and delivered 99.99% overall uptime and 99.999% core application uptime• Successfully managed an on-time, in-budget data center move with zero unplanned outage time, including site selection, design, procurement and installation of a built-to-spec data center• Designed, implemented and maintained site-to-site VPNs for telecommuters to use VOIP telephones • Managed multiple vendor and business partner relationships

Administered AS/400 & RS/6000, Microsoft Servers, Cisco core & workgroup switches, and edge routers. • Led AS/400 user community by deploying the largest AS/400 upgrade in the south eastern US at the time as well as the first production AS/400 virtualization in the region setting up 9 logical partitions• Using federally regulated insurance industry requirements, developed enterprise-wide disaster recovery strategy• Conducted annual testing to demonstrate disaster recovery operability• Documented current network topology to aid in the planning and design of future networks.

Performed day to day system operator tasks on the AS/400 and Windows servers, including configuration and maintenance of jobs, print management functions, tape backups for Windows servers using Backup Exec.