Ben Greenwald Email & Phone Number

Atlanta, Georgia, US

Dover, Delaware, US

• Acted as a trusted advisor, relationship owner and advocate for a global customer base of 30 enterprise customers in the US, Europe, and Asia, representing over $3.4 million in annual revenue.
• Focused on high client satisfaction and retention, successfully securing multi-year seven-figure contract renewals.
• Expanded relationships from the C-suite to end users by anticipating problems and providing alternative solutions, resulting in increased customer satisfaction.
• Engaged in solution sales to pursue upsell and cross-sell opportunities, managing complex deal cycles from lead origination through close, resulting in over $700,000 in additional revenue.
• Improved customer engagement and product adoption, enhancing the overall customer experience, increasing customer ROI and achieving strategic customer success.
• Collaborated closely with the product team to identify product development and enhancement opportunities, ensuring alignment with customer needs.

Key contact for over 120 organizations engaged in employee risk mitigation. Spearheaded the turn-around of negative client relationships resulting in increased sales and reduced customer support costs. - Responsible for the retention of over $1.2 million in annual revenues. - Grew revenues by 15% year over year. - Added $1.4 million to sales pipeline in.

Atlanta, GA, US

Start-up organization serving sales management leadership. Increased utilization of on-line resources, training, career development and professional networking opportunities.- Increased by 70% the number of educational webcasts, delivering more value to members. - Increased participation in member events by 80%.- Created a process to repurpose webcasts and.

Miami, Florida, US

Central contact for Finance Advisory Members. Membership comprised of CFOs and their direct reports at Global 1000 companies. Trusted advisor on Hackett metrics and best practices used in making decisions crucial to the success of their organizations.- VP and Director-level contacts at clients such as Hewlett-Packard, Caterpillar, and Verizon depended on.

Miami, Florida, US

Central point of contact for Finance, Human Resources, Procurement, and Information Technology advisory members.- Responsible for the retention of $3.2 million in annual contract value across over 40 companies.- Conducted webinars and virtual meetings for client leadership.

Los Angeles, California, US

Initiated and then managed ongoing relationships with clients seeking to recruit leadership and technical talent from the United States Military for their organizations. Engagements included:- Partnered with the office of the CEO at Bristol Myers Squibb to recruit talent for their high-profile Corporate Associates Program. This engagement was completed at.

Worked with clients and internal technical team to provide project management for interactive voice response (IVR) projects for a diverse group of clients. Projects included:- An IVR system for purchasers of Reebok shoes to obtain information and respond to radio and TV promotions.- The creation of IVR systems that would allow readers to respond to content.

Duluth, Georgia, US

Delivered value by developing virtual warehouses for Fortune 500 clients such as MCI, Georgia Pacific, and BellSouth utilizing state-of-the-art, on-demand printing technology to replace a traditional print and warehouse approach.- Led the project to create and print live rebate checks for MCI. This involved taking a daily download from MCI, generating.

Mba, Business Administration

Ba, Economics

Bachelor Of Arts - Ba, Economics