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• Manage multiple enterprise customer relationships. Includes defining customer strategies as well as driving success factors. • Wrote 20% of total Services team revenue, in add-on services for existing customers in 2014. • First in Services team total billable hours for 2013 and 2014.• Provide IT infrastructure design recommendations as it relates to Sitrion Social software and SharePoint.• Assist sales in technical demos and RFP creation for lead generation and sales opportunities.• Travel globally to assist customers in NewsGator solution rollout.• Facilitate project plans by providing level of effort, scope, and budget requirements.• Lead technical training for NewsGator customers. Consists of online training, classroom setting, and creating online exams.

• Provide client support in roles around SharePoint 2007/2010 Architecture/Configuration and NewsGator installation and configuration.• Travel to client sites to provide SharePoint solutions and integration around NewsGator product.• Provide general best practice support of the Microsoft technology stack as it relates to SharePoint and NewsGator Social Sites.

Developed SharePoint 2010 topology that ran the company intranet.Installed and configured SharePoint 2010 for production, QA, and development environments.Worked with business teams to setup sites based on their procedures and requirements.

Developed, managed and built client relationships and worked closely with client personnel.Consulted with clients to determine requirements and perform system and architectural design.Designed SharePoint 2010 Farm Topology.Designed SharePoint information architecture.