Highly versatile project and people manager, analyst, strategist, writer, and editor, with extensive experience leading high-performance service-oriented teams:* Successfully recruited, trained, and managed industry-leading service, support, and ticketing teams, with a proven history of exceeding customer satisfaction goals* Significant strategic planning, project management, budgeting, market research, and data analysis experience* Extensive experience writing and editing documentation, training materials, and corporate communications* Hired, trained, managed and mentored large and diverse teams in both non-profit and for-profit environments* Meticulous and energetic, with high standards and a history of success/advancement working in high-pressure environments where getting it right the first time matters.Specialties: Equally skilled at both the logistical and the creative.
Listed skills include Marketing, Management, Event Management, Public Relations, and 30 others.