Bonnie Holden Email & Phone Number

Managed and administratively assisted with all operations of four on-site new homes sales offices. Resolved customer-related issues through negotiations with several entities. Maintained quality assurance levels by trouble-shooting new homes and models. Database input and extraction to monitor and target viable prospects for folllow-up. Self-initated, planned and scheduled marketing events, creating strategies targeting relevant consumer groups and advertising campaigns in compliance with site's budget; rated 95 to 100% on eight levels by homebuyers for customer satisfaction and performance in 73 surveys.

Adm Support to controller for purposes of costs analysis; liaison between principals and production and homeowners; met with vendors/suppliers relative to product lines; oversee selection process with buyers; administrated warranty quidelines to new homeowners.