Bhavin Bhatia Email and Phone Number

Responsibilities:• Supporting business development and support activities, engaging in client demos and resolving client queries.• Collaborating with cross-functional teams to gather requirements, conduct impact analysis, and propose solutions for complex issues.• Managing Bugs, Fixes, Design, and Deliverables for BRM/PDC/ECE, ensuring timely delivery and quality.• Identifying and applying core patches to the product solution, keeping it upto-date and optimized.• Serving as a Gate Keeper for the project, conducting quality checks and managing code to ensure adherence to coding standards and best practices.• Proactively addressing risks, issues, and dependencies to mitigate potential roadblocks to project success.• Maintaining documentation and knowledge repositories to facilitate team collaboration

Responsibilities:• Collaborated with the SingleView Base Services team for the Hutchison3G 3UK Vision cloud-based platform Transition Program.• Interacted with customers to discuss project progress, collect feedback, and address concerns, while identifying areas for process improvement.• Worked with cross-functional development team members to analyze potential system solutions based on evolving client requirements and system upgrades.• Handled Production Change Releases/Incidents, including timely resolution of issues, finding and applying patch solutions, and creating deployment plans during downtime.• Created, extracted, and delivered ad-hoc reports based on client requirements.• Automated repetitive tasks and patching activities, such as Weekly Reconciliation tasks related to Payments, Adjustments/Disputes, and Voucher Top-Ups.• Automated System Health Check Monitoring, analyzing system performance data and stats, resulting in significant time savings of 21 hours per person per week.• Implemented innovative solutions for Application Monitoring, including Voucher Management Redemption Monitoring, daily in the Life Cycle Tasks Monitoring, and Files Path Monitoring (Upstream/Downstream).• Mentored Junior Associates in accomplishing Project Tasks and ongoing upskilling for SingleView Product Support activities and Telecom Billing Domain.• Coordinated with three Interns, helping them create micro scripts used by the Base Services Team, resulting in manual effort savings.

Responsibilities:• Engaged in Feature Development Team for Ascendon SingleView Revenue Management (ARM) System, contributing to enhancements and customizations.• Worked on Invoice Templates, Stylesheets, and Inbound APIs to improve system functionality.• Customized Device Financing and Taxation Module for better performance.• Devised and refactored existing scripts/Functions, Reports, eliminating redundancy and duplications.• Wrote functional automated unit test cases in ETH and integrated test cases in C# for improved testing processes.• Handled and fixed existing bugs and defects to ensure system stability and reliability.

Responsibilities:• Worked in the Revenue Management Competency Center (RMCC) Department, specializing in Solution development for Rating and Charging, including TC processes, PRITS, and Offers in Amdocs Internal systems.• Developed and customized Amdocs Pricing Engine, Amdocs Process Rating modules, and Update Handler Profiles for Turbo Charging (TC), Rating Logic Configurator (RLC), and WebLogic.• Engaged in Scoping, High-level Documents, Detailed Designs, and Interface Design Documents, with a focus on Prepaid Logic and Gy, Sy Interfaces.• Participated in Scrum, Portfolio Testing, SIT, UAT, NFT, and Production Support activities, including product deployment.• Handled, fixed, and delivered Change Requests/Defects throughout the Delivery to Production phase.• Developed/customized Reports and testing tools, including End of Day and End of Cycle Jobs using Python and Shell Scripting.• Automated test cases and reports to analyze test results efficiently, utilizing scripts for improved productivity and reduced errors.• Engaged in developing Automated Tasks and Hot fix Creation/Delivery process to increase productivity, eliminate errors, and reduce wasted time due to repetitive tasks.

Responsibilities:• Worked in the Revenue Management Competency Center (RMCC) Department, specializing in Solution development for Rating and Charging, including TC processes, PRITS, and Offers in Amdocs Internal systems.• Developed and customized Amdocs Pricing Engine, Amdocs Process Rating modules, and Update Handler Profiles for Turbo Charging (TC), Rating Logic Configurator (RLC), and WebLogic.• Engaged in Scoping, High-level Documents, Detailed Designs, and Interface Design Documents, with a focus on Prepaid Logic and Gy, Sy Interfaces.• Participated in Scrum, Portfolio Testing, SIT, UAT, NFT, and Production Support activities, including product deployment.• Handled, fixed, and delivered Change Requests/Defects throughout the Delivery to Production phase.• Developed/customized Reports and testing tools, including End of Day and End of Cycle Jobs using Python and Shell Scripting.• Automated test cases and reports to analyze test results efficiently, utilizing scripts for improved productivity and reduced errors.• Engaged in developing Automated Tasks and Hot fix Creation/Delivery process to increase productivity, eliminate errors, and reduce wasted time due to repetitive tasks.

Learning: • Worked on the Online Ticketing Portal, Learned REST APIs using Nodes.js and HTML5, CSS