• Collected, organized, and maintained large datasets to ensure data accuracy and integrity.• Entered and updated data into spreadsheets, databases, and accounting systems with high attention to detail.• Developed and maintained data tracking systems for quick retrieval and reporting of information.• Conducted regular data audits to identify and correct discrepancies, ensuring data accuracy and consistency.• Utilized advanced Excel functions (pivot tables, VLOOKUP) to analyze and interpret data trends.• Coordinated with cross-functional teams to ensure smooth data flow and integration between systems.• Ensured data confidentiality and compliance with company policies and data protection regulations.• Streamlined data entry processes by implementing automation tools to improve efficiency.• Provided training and support to staff on data entry procedures and system usage.• Generated detailed reports from raw data to support business decision-making and strategy development.

• Collected data and identified stakeholder requirements using effective elicitation techniques.• Offered project assessment and coordinated efforts for the successful implementation of projects in collaboration with the Project Management Office and the Business Development Department.• Cultivated and sustained relationships and communication across stakeholders and cross-functional teams, fostering rapid conflict resolution and enhancing process analysis and solution outcomes.• Thoroughly documented Business Requirements, Use Cases, Software Requirement Specifications, and Functional specifications for clients' application releases.• Prepared process and data models for payment reporting software, leveraging Visio to craft workflow and BPMN 2.0-based diagrams, including Use Case diagrams.• Collaboratively prepared and documented test plan materials with the QA team, encompassing User Acceptance Testing (UAT) and System Integration Testing (SIT). Generated test cases from business use cases and meticulously documented test scripts.• Conducted strategy analysis, crafted business cases, elicited requirements from stakeholders through effective facilitation techniques, and authored Business Requirements Documents (BRD), RFPs, and SOWs. Skillfully managed scope and requirement conflicts, ultimately achieving project objectives within defined constraints.• Conducted comprehensive requirement gathering to delineate project scope, emphasizing systems integration for new enhancements and upgrades.

Identify Market Opportunities: Conduct research on market trends, competitor activities, and industry developments to identify potential clients and business opportunities.Generate Leads: Utilize networking, cold calling, and attendance at industry events to generate leads and initiate contact with prospective clients.Client Acquisition: Conduct initial meetings and discussions to understand client needs and present tailored solutions that address those needs.Build and Maintain Relationships: Foster strong, ongoing relationships with existing clients to ensure their satisfaction and loyalty, addressing any concerns or issues that arise.Develop Business Strategies: Collaborate with marketing and sales teams to create and implement effective business development strategies and plans.Prepare Sales Proposals: Craft and deliver compelling sales presentations and proposals to potential clients.Negotiate Contracts: Engage in negotiations to finalize contracts and agreements, ensuring mutually beneficial terms.Performance Monitoring: Track and report on business development activities and performance metrics, using data to refine strategies and approaches.

Administrative Support: Provide comprehensive administrative support to executives, including managing schedules, appointments, and travel arrangements.Documentation: Prepare, review, and manage documents such as reports, memos, and correspondence.Meeting Coordination: Organize and coordinate meetings, including preparing agendas, taking minutes, and following up on action items.Communication: Serve as a liaison between executives and internal/external stakeholders, handling communication and ensuring information flow.Record Keeping: Maintain accurate and organized records of company activities, decisions, and documentation.Compliance: Ensure compliance with legal and regulatory requirements, maintaining records and filing necessary documents.Event Planning: Plan and coordinate company events, meetings, and conferences.Office Management: Oversee office supplies and equipment, ensuring smooth office operations.