Brian Hageman Email & Phone Number

Program management: Plan and execute initiatives with a set timeline. Develop and administer the project budget and resource management. Help manage junior team members and subcontractors. Identify, assess, and mitigate risks. Facilitate communication and coordination between project stakeholders, including transit planners, senior management, marketing, and operations staff. Work with clients to meet FTA Paratransit service requirements and audits. Build and integrate AI functionality into call center systems.● Transportation service planning● Support new service launches● Support revenue team initiatives● Mentor and coach customer success team● Drive continuous improve internal processes and tooling● FTA and NTD paratransit compliance and reportingTransit Agencies Managed (partial list): Metrolink Tulsa (para+micro), Gwinnett County (para+micro), LeeTran (micro) (Lee County, FL), Montgomery Transit (micro) (AL), Hartford (micro), BridgePort para+micro), Huntsville (para+micro) (AL) and Milford (micro) (CT).

Raleigh-Durham, North Carolina Area

TransLoc was acquired by Modaxo in March 2022.TransLoc was acquired by Ford Smart Mobility in January 2018.Transloc completed $8M Series A funding led by SJF Ventures and Fontinalis Partners in 2016.The Client Success Program at Transloc is built to provide guidance and collaborate with transit agencies to design the best possible transit solution for their specific needs. All Transloc customers are unique in their size, land area, rider population, resources, organizational structure, so "one size fits all" customer management is not the solution. The Client Success Team works with multiple departments across Transloc to provide a wide range of experience, product expertise, and skills to our customers.Transit Agencies Managed (partial list): KCATA, Kansas City, KC; SacRT, Sacramento, CA; Gwinnett County Transit, Suburban Atlanta, GA; rabbittransit, York, PA; St Louis Metro, St Louis, MO, Minnesota Valley Transit Association; Plymouth Transit, Plymouth, MN, Sunline, Palm Springs, CA. GetBus, Bakersfield, CA, FAX, Fresno, CA; Glendale Transit, Glendale, AZ; New Mexico DOT; DCTA, Denton, TX.

San Francisco, Ca

Reinvented data-driven fleet management tools for the electric utility industry that redefine mobile work force management (MWFM) for maintenance, outage, and vegetation. Dispatchr was born out of a vision to bring new predictive analytics and mobile technology to the electric utility industry fleet. Esri Startup Partner. First client signed: Pacific Gas & Electric

San Francisco Bay Area

Social Interactive Media for trade show properties, retailers, museums, and corporations featuring immersive interactive projections that connect to online social networks with personalized videos.Corporate clients include: Google, Coca Cola, Shell Oil UK, InterContinental Hotel Group, Prudential Insurance, AutoDesk, Aquafina, Disney, and Dell Computer.Partners include: Freeman Exhibits, Global Experience Specialists (GES), Roto Studio, Westlake Reed Liskofsky, TBA Global, Rubicon Group Holding, James Cameron.Museum clients include: Tucson Children's Museum, Children's Museum of Manhattan, Maryland Science Center, Miami Science Museum, The Mob Museum, and Science Museum of Minnesota

Clients include American Airlines, Northwest Airlines, Delta Airlines, Microsoft, ShopAtHome, Sylvan Learning Center (Catapult).

Responsible for development of new strategic alliances and management of existing distribution partnerships.Responsible for development and management of CPC programs with Google and Overture(Yahoo!).On my own initiative, developed several strategic initiatives including a program to move reservation confirmation procedures from a call-center model to an online model; a program to dramatically change how reservation availability is displayed to consumers; and a comprehensive technology and partnership solution to allow outsourcing of support operations to Goa, India.Deals with Google Local, Yahoo! Local, Citysearch, Travelocity, Expedia, Verizon, NTN Software, and others.

Kick.com was acquired by Sony Americas in 2001.Responsible for all aspects of business development for a cutting edge provider of personalization software for the music industry.Successfully negotiated and closed multiple revenue producing agreements.Strong leadership role in focusing and developing Kick's overall business and corporate development strategy.Worked closely with CTO and engineering staff in defining new product development.Identified unique and previously unconsidered new market opportunities, targeted product development for new markets, and developed in-depth strategies for penetration of new markets.Extensive contacts, experience and familiarity with a broad range of music-related businesses including music labels, media companies, Internet portals, ticket companies, content syndication, subscription services, device manufacturers, wireless service providers, terrestrial and Internet radio, and others.

Funded by Paul Allen's Vulcan Ventures. Acquired by Zzounds.com in 2000.Developed the initial concept for brokering a wide variety of retail-to-consumer services online including auctions, classified ads, and price quotes for products and services for music retailers and musicians.Crafted strategy and creative components for print, online, video, and tradeshow marketing campaigns to promote services to retailers.Created the look and feel, navigation structure, branding, and overall design of the website, HarmonyCentral Marketplace.

NASDAQ IPO in 1993.Digidesign was acquired by Avid Technology, Inc in 1995.Director of Business Development and Site OperationsDeveloped business plan, which became the blueprint for a spin-off venture. Responsible for all aspects of initial launch of the new business venture including on-going development of the business strategy, key business partner relationships, all aspects of technology selection. Built conceptual structure for a niche vertical portal and conducted a search to identify a web development firm to handle approximately $2 million website development program. Manager, Worldwide Electronic Marketing & E-Commerce (www.digidesign.com)Responsible for all aspects of electronic marketing including corporate web site.TeleSales ManagerResponsible for all aspects of development, implementation, and management of the first North American TeleSales Center. Sales in the first nine months of operation ending December 1996 were $1,800,000 and dramatically exceeded all initial projections. Expanded telesales activity to Europe with offices in London and Munich.

Collected and assessed business and financial data to establish Dun and Bradstreet ratings.