- Managed Personal Loan Leads, Business Loan, Home Loan, Loan Against Property.- Conducted cold calling, inbound, and outbound calling to make sales for the company.- Developed strong communication and crisis management skills through interactions with various clients.- Demonstrated ability to maintain composure and provide support during high-stress customer interactions- Actively managed social media accounts, integrating social media marketing strategies with tele-calling efforts.- Converted leads generated through social media marketing campaigns into prospects and clients.- Addressed customer inquiries regarding products and services.- Utilized data entry skills with Microsoft Excel.- Developed interpersonal and communication skills through customer interactions.