Tanisha Systems Inc., founded in 2002 in Massachusetts-USA, is a leading provider of Custom Application Development and end-to-end IT Services to clients globally. We use a client-centric engagement model that combines local on-site and off-site resources with the cost, global expertise and quality advantages of off-shore operations. We deliver Custom Application Development, Application Modernization, Business Process Outsourcing and Professional IT Services from office locations in USA and India.ROLE: Principle areas of accountability includes operational responsibility Delivery and Recruitment. Planning recruitment strategy for clients. Lead, empower and energize the team to maximize their performance and commitment levels. Identify best practice recruitment solutions that can make a real difference to our client recruitment processes. Initiate and implement innovations and improvements to ensure the operation capitalizes on changing market trends. Grow, manage, motivate and mentor and review performance regularly of all team members.

Hevar Systems is a multi-faceted IT services company Headquartered in Irving, TX, Hevar serves clients throughout the US. Hevar is a single source IT services solution for the mid-sized IT department. With a balanced view of strategy, people, process and technology, we work with companies to understand their unique business needs, and to develop and implement practical business strategies and technology solutions. ROLE: Designed & implemented the right business practices with regards to delivery commitments, database build up and visibility enhancement.  Responsible for directly handling multiple teams for different clients and domain. Responsible for achieving revenue target, enhance revenue, competition churn and retain current clients. Implemented right recruitment processes for all hiring with regards to TAT & Delivery.  Monitor the complete life cycle of recruitments for contract and permanent employers. Troubleshoot difficult & niche position and source, identify, attract, secure, close non regular candidates. Responsible for conducting and arranging individual training, team training domain specific training. Responsible for entire operations and delivery and its day to day activities includes team meetings, client review, status checks in current opening and progress so far, and escalation.

KOOZBA is a unique staffing solution providing company for Indian and US markets. It has introduced award winning, one of its kind job portal with Video Resumes for Fresh Graduates designed to help recruiters and job seekers find the best recruitment solutions to meet their demands. The uniqueness comes through a plethora of services being offered under one roof, giving a comprehensive recruitment solution. ROLE: Implemented right recruitment processes for all internal and external hiring with regards to TAT, delivery, database build up and visibility enhancement. I was responsible to create entire team of recruiters specializing in SAP hiring. Assisting team in achieving the targets and facilitating them with product training on a regular basis. Analyzing marketing trends and tracking competitor’s activities and providing valuable inputs for product enhancement and fine tuning recruitment strategies on regular basis.

S2 Infotech is the staffing arm of SISL and is strong team of more than 1200 professionals that includes IT professionals in various technologies, Business consultants, recruitment team, finance and other associate functions. It was formed in 2005, and I had successfully handled the responsibility of establishing the best HR practices and operations, leading a team of recruitment and HR.ROLE Responsible for all the Recruitment, Staffing and Training for the Client.  Responsible for entire operations and its day to day activities includes Team Meetings, Client review, Status checks in current opening and progress so far, and escalation (If Any). Prepared Progress Reports, Revenue Reports, Business Plan, Quarterly Projections, Etc. Responsible for Client Management, Account Management, Resource Management, Revenue Management, Vendor Management, Team Management and Data Management. Introduced Time Management as Practice for team members to keep them motivated and over achieving their targets. Responsible for client requirements, allocating JD’s to team members, quality checks on submissions and meeting the SLA.

ADG consulting in one of the divisions of AKD group of companies focused on providing high quality resources to top tier organizations. Presently it is a division of AKD Technologies Pvt. Ltd. (erstwhile AKD Infosystems Pvt. Ltd.). ADG management team brings with them extensive experience from diverse industries in Consulting (Strategy and IT), ITES & ERP (SAP, Oracle). ROLE: Handling the entire operation of US IT recruitment at AD Global. Worked on various aspects such as Business Development, Client Management, Delivery Management, etc. Identifies hiring need, develops the position description, Recruitment Plan, organizational chart and other recruitment related documents

Convergys is a $2.5 billion company with over 62,000 employees in 68 customer contact centers that manage business for global Fortune 500 companies. In India Convergys has its presence in Gurgaon, Bangalore, Pune, Mumbai and Thane.ROLE:  Associated with the Capital One (Credit Cards) process with Convergys. The program involves inbound calls and responding to e-mail correspondence from Capital One customers regarding queries related to their Capital One credit cards. Responsible for managing the Back Office operations for Capital One with a team of 18 agents. Coached and recognized individuals and their efforts thus ensured growth plans for all. Created an open environment where people respected each other and valued relationships. Reinforcement Sessions for new hires and existing associates in order to drive the process Quality towards an upper trend. Team management - Modeled the way thereby enabling others to make appropriate decisions, creating an environment where there was rampant knowledge sharing among all agents of the work force, and ensuring team spirit. Values – Held the values of the company in high regard, and ensured that all accept the same, and no activity was conducted against any of the values.

Strategic Marketing started there operation as business partner of ICICI Bank. It started helping ICICI in selling there Home Loan, Car Loan, Personal Loan, Etc. It is today well known name in Chandigarh and a pioneer in marketing.ROLE:  I was responsible of handling Home Loan in my Territory. My responsibility includes, query generation, Reporting, delivery, sanctioning loan, disbursement of loan.