Gaurav Bhalla Email & Phone Number

Pune, Maharashtra, India

Develop a mobile and web application for streamlined management of mobile services.Created a user-friendly platform enabling customers to purchase recharge packages, track their current plan, access offers and coupons, and receive tailored upgrade recommendations.Developed key features for managing packages and offers, and incorporated personalised suggestions to enhance user experience.Successfully integrated OpenAI's ChatGPT API for intelligent user interactions, leading to a 40% increase in user engagement. The application enhancements resulted in a 30% rise in recharge package sales and a 25% increase in offer redemptions.Boosted customer satisfaction by 20% and user retention by 35% through intelligent prompt integration, leading to my expanded role in implementing similar features across other applications, further enhancing the client's market position.

Bengaluru, Karnataka, India

Revitalised the UI of a B2B retail company's Android application, addressing performance and user experience issues.Focused on optimising API calls through efficient caching and local storage strategies. Implemented enhancements to reduce API call costs by 75%, from 6 Lakh INR to 1 Lakh INR, significantly boosting application performance.Achieved an increase in Play Store and iOS Store ratings from 3.6 to 4.7, through meticulous user experience improvements using Mixpanel analytics.Resulted in a 23% monthly increase in application downloads, surpassing 50k downloads, highlighting significant market acceptance and user engagement.

Noida, Uttar Pradesh, India

Spearheaded front-end development of a new finance-based application for a U.S.-based client transitioning from manual Excel-based transaction management.Responsible for the complete frontend development using React JS, encompassing design, API integration, and UI management.Collaborated with the backend team, integrated rest APIs, and focused on user-friendly interface design.Achieved a 23% reduction in transaction processing time and a 72% decrease in manual errors post-implementation.Enhanced client operational efficiency by 69% and improved user satisfaction with transaction management by 37%.

Noida, Uttar Pradesh, India

Bachelor Of Technology - Btech, Computer Software Engineering, 71%

Activities and Societies: Developed Android Application for my college fest named Enigma. Currently developing an android application.

Intermediate, Pcm, 67%

Activities and Societies: I was a Green House Captain. I was a NCC Cadet. I was a State Level Athlete. Awarded by A.K. Das Medal for being.

High School, Computer Science, 66%

Activities and Societies: Winner at Science Exhibition. Football team player. Winner at Inter School Athletic Competition.