Kunal Bhandari Email and Phone Number
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• 18+ years integrating and managing Machine Learning / Deep Learning / MLIP Optimization products and solutions across Retail, CPG, E-commerce, and Payment Cards industries• 12+ years leading cross-functional teams of Data Scientists, ML Engineers, Software Engineers, and Managers with focus on performance, talent development and mentoring.• Skilled at partnering with executive leadership, business partners and engineering teams.• Passionate ML engineer and software developer with quick ability to learn new technologies.• MBA - Marketing, Finance & Business Analytics from global top 20 business school, B.Tech. -Computer Engineering from India's tier 1 engineering college (NIT).Core Competencies:Crafting vision & roadmap, creating and scaling ML/AI products, team building, problem-solvingProjects Executed:Customer acquisition, retention / loyalty, promotion optimization, fraud and credit risk optimization, marketing mix modeling, multi-channel attribution, purchase propensity, customer lifetime value, A/B testing, recommendations / collaborative filtering, feature store, data pipelines, R to pythonProgramming Languages:Python – pandas, scikit-learn, numpy, scipy, matplotlib, seaborn, pyspark, tensorflow, pytorch, LightGBM, beautiful soup, threading, multiprocessing, SQLAlchemy, PyOD; R – dplyr, tidyr, datatable, ggplot, lattice, carat, nnet, XGBoost, randomForest, sqldf; Bash – shell scripting, C, C++, Java Script, Advanced SQL (MySQL, DB2, Oracle, Teradata)ML Algorithms:Linear Regression (Regularization Ridge, Lasso, Elastic Net), GLM, Logistic Regression, Support Vector Machine, Random Forest, Extreme Gradient Boosting (XGBoost), LightGBM, CatBoost, Neural Networks - ANN, CNN, VGG, AdamNet, ResNet, RNN, LSTM, GRU, Generative AI, Encoders, Decoders, Transformers. Seq2seq, LLMs, Llama 2, GPT, Autoencoders, GAN, Transfer Learning, K-means, Hierarchical clustering, DBScan, Isolation Forests, Bagging, Boosting, Stacking, Bootstrapping, Probabilistic / Markov Models, Bayesian Networks, MCMC, Linear Discriminant Analysis (LDA), t-Distributed Stochastic Neighbor Embedding (t-SNE), Linear / Non-Linear Mathematical Optimization, Natural Language Processing (NLP), Word Embeddings (TFIDF, Word2Vec, Fasttext - CBOW & Skipgram), Tokenization, Reinforcement Learning, Matrix FactorizationTools:AWS, Kubernetes, Kubeflow, Docker, Kafka, Spark, Gurobi, CPLEX, Git, Cron, Vim, sed, awk, Tableau, Jira, ConfluenceAPIs / Sources:Hugging Face, Adobe, Marketing Cloud, Ensighten, Experian, Threatmetrix, Kount, MaxMind, Whitepages, Lexis Nexis, Telesign
Zzounds.Com
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- zzounds.com
- Employees:
- 49
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Director - Data Science And Machine LearningZzounds.ComChicago, Il, Us -
Director - Data Science & Machine LearningZzounds.Com Jan 2018 - PresentChicago, Illinois, UszZounds.com is one of America's leading online musical instruments / audio gear retailers. It is known for its fast and free shipping, award-winning customer service, and zero-interest payment plans.• Directed data science department, overseeing managers, data scientists, ML engineers, and business analysts to develop and integrate deep learning / artificial intelligence and machine learning solutions.• Led development and deployment of 10+ high-impact data, AI / ML products managing real-time inference for billions of requests per second with sub-millisecond latency, delivering $30M+ in incremental sales.• Influenced and empowered executive leadership, business partners, and product managers to drive product, marketing, finance, and operations strategy through data-driven decision making; Established KPIs., and defined vision and roadmap.• Achieved 5% ($20M) net sales, redesigned loyalty program to drive customer acquisition and retention.• Cut time-to-model-deployment 50%, and web-integration time 5%, integrating feature store and using configurable MLOps web-integration framework.• Established and led automation of DevOps / MLOps practices reducing overhead time from months to hours, collaborating across DATA, DEV, SYS, QA, and Legal & Compliance teams.• Drove $8M revenue, $3M cost savings managing e-commerce risks including fraud risk, credit risk and orders cancelations.• Improved productivity by 30% through data and feature store implementation.• Created architecture, 5+ production-ready python packages to enforce standards and software engineering best practices - OOP, design-patterns, and database / SQL optimization.• Enabled integration of 300+ features into ML feature store using python / MySQL data-pipelines.• Led the Generative AI / NLP roadmap for use-cases like user review sentiment analysis.• Spearheaded adoption of processes and frameworks to enable scalable pipelines using git, docker, Kubernetes, Jira, confluence, Pytorch etc. -
Manager - Analytics & Machine LearningAccenture May 2016 - Jan 2018Dublin 2, IeAccenture's Data and Analytics Services group offers tailored and standardized machine learning and AI products to solve client business challenges.• Managed client relationships, collaborating with stakeholders to identify business opportunities.• Led a client engagement with a team of 20+ data scientists and engineers, delivering analytical solutions.• Supported Media Mix Modeling using GLM and Markov Chain Monte Carlo algorithm in SAS for marketing channels’ ROI measurement and budget allocation.• Developed Multi-Channel Attribution solution by studying customer journeys and conversion drivers in clickstream data, and using tools Python, Pig, Hive and HDFS• Drove $4M in revenue by developing customer purchase propensity solution in R using ML algorithms.• Identified eProcurement prospects using Logistic Regression model in R; Expected $3 M incr. revenue.• Achieved $2M in revenue by optimizing email campaign product recommendations using Market Basket Analysis and operations research in R.• Created test and control strategy, and executed response lift measurement using t-test, linear & logistic regression and ANOVA based statistical techniques for multiple initiatives in R & Python• Led Analytics & SQL training sessions for 15+ colleagues and client executives.• Mentored interns in Python and text mining techniques for cost-effective marketing.Key projects: Market Mix Modeling, Multichannel Attribution, Purchase Propensity, Segmentation, Targeting, Acquisition & Repeat Drivers, Recommendation Engine, Basket Analysis, Analytics Product Offerings -
Manager - Analytics / Ml / Ai Product OfferingsAccenture May 2015 - May 2016Dublin 2, Ie• Managed a budget of $0.5M to execute key analytics initiatives and drive value.• Spearheaded the creation and enhancement of analytical offerings to support internal sales function.• Identified clients for analytical offerings, and collaborated with delivery and sales teams to drive conversion. -
Engagement Manager - Retail / E-Commerce / Machine LearningMu Sigma Jul 2013 - Apr 2015Northbrook, Il, UsMu-sigma is the world’s largest pure-play Big Data analytics and decision science company that partners with 140+ Fortune 500 companies to boost their analytical and decision-making capabilities.• Built and nurtured Mu Sigma’s relationship with client executives from five business areas by streamlining communication, which led to $1.5M (150%) in account growth ($500K above the planned growth)• Managed a team of 15 data scientists and 4 managers, doubling productivity through communication forums.• Worked with client leadership from Merchandizing, Marketing, Store Operations and HR organization to define data science roadmap and create end-to-end machine learning solutions. • Unearthed insights, identified growth opportunities, and deployed statistical solutions through data mining.• Translated and presented complex mathematics-based model conclusions through simple business stories.• Collaborated with external partners to convert a starving project pipeline into healthy multi-year business. • Revitalized project pipeline, established partnerships, and increased consumption from <20% to >90%.• Positioned Mu Sigma against competitors, safeguarding and growing business through strategic branding.Key projects: E-commerce Customer Propensity Scoring, Pricing Optimization, Customer/Store segmentation, Marketing Mix, Market Basket Analysis, Customer Lifetime Value, Assortment Optimization. -
Graduate Assistant - Indiana Business Research CenterIndiana University Aug 2012 - May 2013Bloomington, Indiana, UsResearch Indiana state's government databases to understand resident spending trends -
Plm Consultant InternHorizon Solutions Consulting, Llc May 2012 - Jul 2012- Market strategy development for extending Product Lifecycle of medical device products in maturity / decline stages- Development of down-stream marketing plan for key clients
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Graduate Assistant (12 Hr / Wk) - Operations & Decision TechnologiesKelley School Of Business Aug 2011 - May 2012Bloomington, In, UsCourses K201 & K204 are known for having a heavy workload, however, many students cite these courses among some of the most practical courses of their academic careersResponsibilities:• Enhance student learning for practical applications of Excel & Access in real-world business environments• Support instructor in weekly classes and in conducting exams -
Software Engineering Project Manager - Bny Mellon, Jpm Chase & Bnp ParibasTata Consultancy Services - Financial Services Feb 2009 - Jul 2011Mumbai, Maharashtra, In• Leveraged personal network to secure Custody & Trade Settlement business development contract worth $2.5M during recession by segmenting market and forecasting based on Location & Asset Classification• Performed Market Analysis using build-up approach to identify the unfulfilled needs of Custodians and identified marketable features; Won long term business development contract with JPM Chase• Initiated ICF (Innovative Customer Feedback) process; generated 40 product development ideas / month • Led 8 cross-cultural, cross-functional teams to implement Global Corporate Actions system that reduced divisional direct labor costs by 35% and customer service time by a factor of 15• Streamlined system integration processes between Corporate Actions and Trade Settlement system, thereby reducing the post-implementation production issues by 50% -
Senior Business Analyst - Bny Mellon & Jpm ChaseTata Consultancy Services - Financial Services Jan 2008 - Feb 2009Mumbai, Maharashtra, In• Prepared long term plan to redeem anticipated synergies during the merger of client Bank of New York with Mellon Financial Corporation; achieved divisional cost savings of 47% in PP&E• Designed new bond maturity processing system in collaboration with Federal Reserve Bank (FRB), DTCC and Euroclear; increased the client processing capacity by a factor of 7• Analyzed market trends and best practices in financial services industry and made structural changes in software development system to decrease average project turnaround by 25% -
Business Analyst - Bny MellonTata Consultancy Services - Financial Services Apr 2007 - Jan 2008Mumbai, Maharashtra, In• Led & mentored young team to fix product defects; reduced the number from 10% to zero • Designed SWIFT capable Stock & Cash Processing System that reduced the processing time by 43%• Coordinated development and testing of FOREX & Trade Settlement system at different geographies -
Subject Matter Expert - Bank Of New YorkTata Consultancy Services - Financial Services Apr 2006 - Apr 2007Mumbai, Maharashtra, In• Volunteered to reconcile $12 Million deficit between cash inflows and outflows to save the client, Bank of New York Mellon from defaulting in Federal Government audit• Handled 100 client associates at client location singlehandedly by utilizing my interpersonal skills• Integrated the Global Custody system with 11 interfacing systems to automate the process flow -
Team Member - Bank Of New YorkTata Consultancy Services - Financial Services Jul 2004 - Apr 2006Mumbai, Maharashtra, In• Reduced processing time by 30% using Excel (w Macros & VBA), SQL (Oracle), C++ & Unix skills
Kunal Bhandari Skills
Kunal Bhandari Education Details
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Indiana University - Kelley School Of BusinessFinance & Business Analytics -
National Institute Of Technology KurukshetraComputer Engineering
Frequently Asked Questions about Kunal Bhandari
What company does Kunal Bhandari work for?
Kunal Bhandari works for Zzounds.com
What is Kunal Bhandari's role at the current company?
Kunal Bhandari's current role is Director - Data Science and Machine Learning.
What is Kunal Bhandari's email address?
Kunal Bhandari's email address is ku****@****hoo.com
What is Kunal Bhandari's direct phone number?
Kunal Bhandari's direct phone number is (877) 889*****
What schools did Kunal Bhandari attend?
Kunal Bhandari attended Indiana University - Kelley School Of Business, National Institute Of Technology Kurukshetra.
What are some of Kunal Bhandari's interests?
Kunal Bhandari has interest in Speed Driving, Adventure Activities, Yoga, Trekking, Education, Environment, Science And Technology, Rafting, Animal Welfare.
What skills is Kunal Bhandari known for?
Kunal Bhandari has skills like Analytics, Sdlc, Analysis, Consulting, Business Analytics, Cross Functional Team Leadership, Product Management, Business Analysis, Data Analysis, Sql, Business Intelligence, Requirements Analysis.
Who are Kunal Bhandari's colleagues?
Kunal Bhandari's colleagues are Rachel Lamping, Morgan Turner, Alexander Spiers, Sean Rowader, Jackson Kidder, Austen Goebel, Kevin Iles.
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