Kunal Bhandari Email & Phone Number

Chicago, IL, US

Chicago, Illinois, US

• zZounds.com is one of America's leading online musical instruments / audio gear retailers. It is known for its fast and free shipping, award-winning customer service, and zero-interest payment plans.
• Directed data science department, overseeing managers, data scientists, ML engineers, and business analysts to develop and integrate deep learning / artificial intelligence and machine learning solutions.
• Led development and deployment of 10+ high-impact data, AI / ML products managing real-time inference for billions of requests per second with sub-millisecond latency, delivering $30M+ in incremental sales.
• Influenced and empowered executive leadership, business partners, and product managers to drive product, marketing, finance, and operations strategy through data-driven decision making; Established KPIs., and defined.
• Achieved 5% ($20M) net sales, redesigned loyalty program to drive customer acquisition and retention.
• Cut time-to-model-deployment 50%, and web-integration time 5%, integrating feature store and using configurable MLOps web-integration framework.

Dublin 2, IE

• Accenture's Data and Analytics Services group offers tailored and standardized machine learning and AI products to solve client business challenges.
• Managed client relationships, collaborating with stakeholders to identify business opportunities.
• Led a client engagement with a team of 20+ data scientists and engineers, delivering analytical solutions.
• Supported Media Mix Modeling using GLM and Markov Chain Monte Carlo algorithm in SAS for marketing channels’ ROI measurement and budget allocation.
• Developed Multi-Channel Attribution solution by studying customer journeys and conversion drivers in clickstream data, and using tools Python, Pig, Hive and HDFS
• Drove $4M in revenue by developing customer purchase propensity solution in R using ML algorithms.

Dublin 2, IE

• Managed a budget of $0.5M to execute key analytics initiatives and drive value.
• Spearheaded the creation and enhancement of analytical offerings to support internal sales function.
• Identified clients for analytical offerings, and collaborated with delivery and sales teams to drive conversion.

Northbrook, IL, US

• Mu-sigma is the world’s largest pure-play Big Data analytics and decision science company that partners with 140+ Fortune 500 companies to boost their analytical and decision-making capabilities.
• Built and nurtured Mu Sigma’s relationship with client executives from five business areas by streamlining communication, which led to $1.5M (150%) in account growth ($500K above the planned growth)
• Managed a team of 15 data scientists and 4 managers, doubling productivity through communication forums.
• Worked with client leadership from Merchandizing, Marketing, Store Operations and HR organization to define data science roadmap and create end-to-end machine learning solutions.
• Unearthed insights, identified growth opportunities, and deployed statistical solutions through data mining.
• Translated and presented complex mathematics-based model conclusions through simple business stories.

Bloomington, Indiana, US

Research Indiana state's government databases to understand resident spending trends

- Market strategy development for extending Product Lifecycle of medical device products in maturity / decline stages- Development of down-stream marketing plan for key clients

Bloomington, IN, US

• Courses K201 & K204 are known for having a heavy workload, however, many students cite these courses among some of the most practical courses of their academic careersResponsibilities:
• Enhance student learning for practical applications of Excel & Access in real-world business environments
• Support instructor in weekly classes and in conducting exams

Mumbai, Maharashtra, IN

• Leveraged personal network to secure Custody & Trade Settlement business development contract worth $2.5M during recession by segmenting market and forecasting based on Location & Asset Classification
• Performed Market Analysis using build-up approach to identify the unfulfilled needs of Custodians and identified marketable features; Won long term business development contract with JPM Chase
• Initiated ICF (Innovative Customer Feedback) process; generated 40 product development ideas / month
• Led 8 cross-cultural, cross-functional teams to implement Global Corporate Actions system that reduced divisional direct labor costs by 35% and customer service time by a factor of 15
• Streamlined system integration processes between Corporate Actions and Trade Settlement system, thereby reducing the post-implementation production issues by 50%

Mumbai, Maharashtra, IN

• Prepared long term plan to redeem anticipated synergies during the merger of client Bank of New York with Mellon Financial Corporation; achieved divisional cost savings of 47% in PP&E
• Designed new bond maturity processing system in collaboration with Federal Reserve Bank (FRB), DTCC and Euroclear; increased the client processing capacity by a factor of 7
• Analyzed market trends and best practices in financial services industry and made structural changes in software development system to decrease average project turnaround by 25%

Mumbai, Maharashtra, IN

• Led & mentored young team to fix product defects; reduced the number from 10% to zero
• Designed SWIFT capable Stock & Cash Processing System that reduced the processing time by 43%
• Coordinated development and testing of FOREX & Trade Settlement system at different geographies

Mumbai, Maharashtra, IN

• Volunteered to reconcile $12 Million deficit between cash inflows and outflows to save the client, Bank of New York Mellon from defaulting in Federal Government audit
• Handled 100 client associates at client location singlehandedly by utilizing my interpersonal skills
• Integrated the Global Custody system with 11 interfacing systems to automate the process flow

Mumbai, Maharashtra, IN

• Reduced processing time by 30% using Excel (w Macros & VBA), SQL (Oracle), C++ & Unix skills

Mba, Marketing, Finance & Business Analytics

B.Tech, Computer Engineering