Kunal Bhandari

Kunal Bhandari Email and Phone Number

Director - Data Science and Machine Learning @ zZounds.com
Chicago, IL, US
Kunal Bhandari's Location
Greater Chicago Area, United States, United States
Kunal Bhandari's Contact Details

Kunal Bhandari work email

Kunal Bhandari personal email

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About Kunal Bhandari

• 18+ years integrating and managing Machine Learning / Deep Learning / MLIP Optimization products and solutions across Retail, CPG, E-commerce, and Payment Cards industries• 12+ years leading cross-functional teams of Data Scientists, ML Engineers, Software Engineers, and Managers with focus on performance, talent development and mentoring.• Skilled at partnering with executive leadership, business partners and engineering teams.• Passionate ML engineer and software developer with quick ability to learn new technologies.• MBA - Marketing, Finance & Business Analytics from global top 20 business school, B.Tech. -Computer Engineering from India's tier 1 engineering college (NIT).Core Competencies:Crafting vision & roadmap, creating and scaling ML/AI products, team building, problem-solvingProjects Executed:Customer acquisition, retention / loyalty, promotion optimization, fraud and credit risk optimization, marketing mix modeling, multi-channel attribution, purchase propensity, customer lifetime value, A/B testing, recommendations / collaborative filtering, feature store, data pipelines, R to pythonProgramming Languages:Python – pandas, scikit-learn, numpy, scipy, matplotlib, seaborn, pyspark, tensorflow, pytorch, LightGBM, beautiful soup, threading, multiprocessing, SQLAlchemy, PyOD; R – dplyr, tidyr, datatable, ggplot, lattice, carat, nnet, XGBoost, randomForest, sqldf; Bash – shell scripting, C, C++, Java Script, Advanced SQL (MySQL, DB2, Oracle, Teradata)ML Algorithms:Linear Regression (Regularization Ridge, Lasso, Elastic Net), GLM, Logistic Regression, Support Vector Machine, Random Forest, Extreme Gradient Boosting (XGBoost), LightGBM, CatBoost, Neural Networks - ANN, CNN, VGG, AdamNet, ResNet, RNN, LSTM, GRU, Generative AI, Encoders, Decoders, Transformers. Seq2seq, LLMs, Llama 2, GPT, Autoencoders, GAN, Transfer Learning, K-means, Hierarchical clustering, DBScan, Isolation Forests, Bagging, Boosting, Stacking, Bootstrapping, Probabilistic / Markov Models, Bayesian Networks, MCMC, Linear Discriminant Analysis (LDA), t-Distributed Stochastic Neighbor Embedding (t-SNE), Linear / Non-Linear Mathematical Optimization, Natural Language Processing (NLP), Word Embeddings (TFIDF, Word2Vec, Fasttext - CBOW & Skipgram), Tokenization, Reinforcement Learning, Matrix FactorizationTools:AWS, Kubernetes, Kubeflow, Docker, Kafka, Spark, Gurobi, CPLEX, Git, Cron, Vim, sed, awk, Tableau, Jira, ConfluenceAPIs / Sources:Hugging Face, Adobe, Marketing Cloud, Ensighten, Experian, Threatmetrix, Kount, MaxMind, Whitepages, Lexis Nexis, Telesign

Kunal Bhandari's Current Company Details
zZounds.com

Zzounds.Com

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Director - Data Science and Machine Learning
Chicago, IL, US
Website:
zzounds.com
Employees:
49
Kunal Bhandari Work Experience Details
  • Zzounds.Com
    Director - Data Science And Machine Learning
    Zzounds.Com
    Chicago, Il, Us
  • Zzounds.Com
    Director - Data Science & Machine Learning
    Zzounds.Com Jan 2018 - Present
    Chicago, Illinois, Us
    zZounds.com is one of America's leading online musical instruments / audio gear retailers. It is known for its fast and free shipping, award-winning customer service, and zero-interest payment plans.• Directed data science department, overseeing managers, data scientists, ML engineers, and business analysts to develop and integrate deep learning / artificial intelligence and machine learning solutions.• Led development and deployment of 10+ high-impact data, AI / ML products managing real-time inference for billions of requests per second with sub-millisecond latency, delivering $30M+ in incremental sales.• Influenced and empowered executive leadership, business partners, and product managers to drive product, marketing, finance, and operations strategy through data-driven decision making; Established KPIs., and defined vision and roadmap.• Achieved 5% ($20M) net sales, redesigned loyalty program to drive customer acquisition and retention.• Cut time-to-model-deployment 50%, and web-integration time 5%, integrating feature store and using configurable MLOps web-integration framework.• Established and led automation of DevOps / MLOps practices reducing overhead time from months to hours, collaborating across DATA, DEV, SYS, QA, and Legal & Compliance teams.• Drove $8M revenue, $3M cost savings managing e-commerce risks including fraud risk, credit risk and orders cancelations.• Improved productivity by 30% through data and feature store implementation.• Created architecture, 5+ production-ready python packages to enforce standards and software engineering best practices - OOP, design-patterns, and database / SQL optimization.• Enabled integration of 300+ features into ML feature store using python / MySQL data-pipelines.• Led the Generative AI / NLP roadmap for use-cases like user review sentiment analysis.• Spearheaded adoption of processes and frameworks to enable scalable pipelines using git, docker, Kubernetes, Jira, confluence, Pytorch etc.
  • Accenture
    Manager - Analytics & Machine Learning
    Accenture May 2016 - Jan 2018
    Dublin 2, Ie
    Accenture's Data and Analytics Services group offers tailored and standardized machine learning and AI products to solve client business challenges.• Managed client relationships, collaborating with stakeholders to identify business opportunities.• Led a client engagement with a team of 20+ data scientists and engineers, delivering analytical solutions.• Supported Media Mix Modeling using GLM and Markov Chain Monte Carlo algorithm in SAS for marketing channels’ ROI measurement and budget allocation.• Developed Multi-Channel Attribution solution by studying customer journeys and conversion drivers in clickstream data, and using tools Python, Pig, Hive and HDFS• Drove $4M in revenue by developing customer purchase propensity solution in R using ML algorithms.• Identified eProcurement prospects using Logistic Regression model in R; Expected $3 M incr. revenue.• Achieved $2M in revenue by optimizing email campaign product recommendations using Market Basket Analysis and operations research in R.• Created test and control strategy, and executed response lift measurement using t-test, linear & logistic regression and ANOVA based statistical techniques for multiple initiatives in R & Python• Led Analytics & SQL training sessions for 15+ colleagues and client executives.• Mentored interns in Python and text mining techniques for cost-effective marketing.Key projects: Market Mix Modeling, Multichannel Attribution, Purchase Propensity, Segmentation, Targeting, Acquisition & Repeat Drivers, Recommendation Engine, Basket Analysis, Analytics Product Offerings
  • Accenture
    Manager - Analytics / Ml / Ai Product Offerings
    Accenture May 2015 - May 2016
    Dublin 2, Ie
    • Managed a budget of $0.5M to execute key analytics initiatives and drive value.• Spearheaded the creation and enhancement of analytical offerings to support internal sales function.• Identified clients for analytical offerings, and collaborated with delivery and sales teams to drive conversion.
  • Mu Sigma
    Engagement Manager - Retail / E-Commerce / Machine Learning
    Mu Sigma Jul 2013 - Apr 2015
    Northbrook, Il, Us
    Mu-sigma is the world’s largest pure-play Big Data analytics and decision science company that partners with 140+ Fortune 500 companies to boost their analytical and decision-making capabilities.• Built and nurtured Mu Sigma’s relationship with client executives from five business areas by streamlining communication, which led to $1.5M (150%) in account growth ($500K above the planned growth)• Managed a team of 15 data scientists and 4 managers, doubling productivity through communication forums.• Worked with client leadership from Merchandizing, Marketing, Store Operations and HR organization to define data science roadmap and create end-to-end machine learning solutions. • Unearthed insights, identified growth opportunities, and deployed statistical solutions through data mining.• Translated and presented complex mathematics-based model conclusions through simple business stories.• Collaborated with external partners to convert a starving project pipeline into healthy multi-year business. • Revitalized project pipeline, established partnerships, and increased consumption from <20% to >90%.• Positioned Mu Sigma against competitors, safeguarding and growing business through strategic branding.Key projects: E-commerce Customer Propensity Scoring, Pricing Optimization, Customer/Store segmentation, Marketing Mix, Market Basket Analysis, Customer Lifetime Value, Assortment Optimization.
  • Indiana University
    Graduate Assistant - Indiana Business Research Center
    Indiana University Aug 2012 - May 2013
    Bloomington, Indiana, Us
    Research Indiana state's government databases to understand resident spending trends
  • Horizon Solutions Consulting, Llc
    Plm Consultant Intern
    Horizon Solutions Consulting, Llc May 2012 - Jul 2012
    - Market strategy development for extending Product Lifecycle of medical device products in maturity / decline stages- Development of down-stream marketing plan for key clients
  • Kelley School Of Business
    Graduate Assistant (12 Hr / Wk) - Operations & Decision Technologies
    Kelley School Of Business Aug 2011 - May 2012
    Bloomington, In, Us
    Courses K201 & K204 are known for having a heavy workload, however, many students cite these courses among some of the most practical courses of their academic careersResponsibilities:• Enhance student learning for practical applications of Excel & Access in real-world business environments• Support instructor in weekly classes and in conducting exams
  • Tata Consultancy Services - Financial Services
    Software Engineering Project Manager - Bny Mellon, Jpm Chase & Bnp Paribas
    Tata Consultancy Services - Financial Services Feb 2009 - Jul 2011
    Mumbai, Maharashtra, In
    • Leveraged personal network to secure Custody & Trade Settlement business development contract worth $2.5M during recession by segmenting market and forecasting based on Location & Asset Classification• Performed Market Analysis using build-up approach to identify the unfulfilled needs of Custodians and identified marketable features; Won long term business development contract with JPM Chase• Initiated ICF (Innovative Customer Feedback) process; generated 40 product development ideas / month • Led 8 cross-cultural, cross-functional teams to implement Global Corporate Actions system that reduced divisional direct labor costs by 35% and customer service time by a factor of 15• Streamlined system integration processes between Corporate Actions and Trade Settlement system, thereby reducing the post-implementation production issues by 50%
  • Tata Consultancy Services - Financial Services
    Senior Business Analyst - Bny Mellon & Jpm Chase
    Tata Consultancy Services - Financial Services Jan 2008 - Feb 2009
    Mumbai, Maharashtra, In
    • Prepared long term plan to redeem anticipated synergies during the merger of client Bank of New York with Mellon Financial Corporation; achieved divisional cost savings of 47% in PP&E• Designed new bond maturity processing system in collaboration with Federal Reserve Bank (FRB), DTCC and Euroclear; increased the client processing capacity by a factor of 7• Analyzed market trends and best practices in financial services industry and made structural changes in software development system to decrease average project turnaround by 25%
  • Tata Consultancy Services - Financial Services
    Business Analyst - Bny Mellon
    Tata Consultancy Services - Financial Services Apr 2007 - Jan 2008
    Mumbai, Maharashtra, In
    • Led & mentored young team to fix product defects; reduced the number from 10% to zero • Designed SWIFT capable Stock & Cash Processing System that reduced the processing time by 43%• Coordinated development and testing of FOREX & Trade Settlement system at different geographies
  • Tata Consultancy Services - Financial Services
    Subject Matter Expert - Bank Of New York
    Tata Consultancy Services - Financial Services Apr 2006 - Apr 2007
    Mumbai, Maharashtra, In
    • Volunteered to reconcile $12 Million deficit between cash inflows and outflows to save the client, Bank of New York Mellon from defaulting in Federal Government audit• Handled 100 client associates at client location singlehandedly by utilizing my interpersonal skills• Integrated the Global Custody system with 11 interfacing systems to automate the process flow
  • Tata Consultancy Services - Financial Services
    Team Member - Bank Of New York
    Tata Consultancy Services - Financial Services Jul 2004 - Apr 2006
    Mumbai, Maharashtra, In
    • Reduced processing time by 30% using Excel (w Macros & VBA), SQL (Oracle), C++ & Unix skills

Kunal Bhandari Skills

Analytics Sdlc Analysis Consulting Business Analytics Cross Functional Team Leadership Product Management Business Analysis Data Analysis Sql Business Intelligence Requirements Analysis Process Improvement Requirements Gathering Integration Spss Unix Db2 Business Process Improvement Access Business Development Vba Change Management Problem Solving Excel Business Process Design Software Project Management User Acceptance Testing Project Implementation Project Planning Business Management Gap Analysis Business Process Business Requirements Financial Analysis It Strategy Stakeholder Management Corporate Actions Global Custody Sas Management Project Management Leadership Microsoft Excel Ethical Decision Making Humanitarian Relationship Management Analytical Skills Software Development Life Cycle Visual Basic For Applications

Kunal Bhandari Education Details

  • Indiana University - Kelley School Of Business
    Indiana University - Kelley School Of Business
    Finance & Business Analytics
  • National Institute Of Technology Kurukshetra
    National Institute Of Technology Kurukshetra
    Computer Engineering

Frequently Asked Questions about Kunal Bhandari

What company does Kunal Bhandari work for?

Kunal Bhandari works for Zzounds.com

What is Kunal Bhandari's role at the current company?

Kunal Bhandari's current role is Director - Data Science and Machine Learning.

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What schools did Kunal Bhandari attend?

Kunal Bhandari attended Indiana University - Kelley School Of Business, National Institute Of Technology Kurukshetra.

What are some of Kunal Bhandari's interests?

Kunal Bhandari has interest in Speed Driving, Adventure Activities, Yoga, Trekking, Education, Environment, Science And Technology, Rafting, Animal Welfare.

What skills is Kunal Bhandari known for?

Kunal Bhandari has skills like Analytics, Sdlc, Analysis, Consulting, Business Analytics, Cross Functional Team Leadership, Product Management, Business Analysis, Data Analysis, Sql, Business Intelligence, Requirements Analysis.

Who are Kunal Bhandari's colleagues?

Kunal Bhandari's colleagues are Rachel Lamping, Morgan Turner, Alexander Spiers, Sean Rowader, Jackson Kidder, Austen Goebel, Kevin Iles.

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