My passion for a quality outcome for the customer remains my driving force. I've operated with many C-level executives and business leaders delivering major transformation programs and generating sustainable business value across diverse sets of Industries.20+ years in Customer Success leading high performance Sales, Consulting, and Technology teams focused on exceeding customer business objectives. Track record of establishing operational structures that enable organizational growth, exceed revenue targets, and retain and attract top talent in both public and private organizations. Experience in leading businesses with more than 500 direct (3000 indirect) employees and P&Ls ranging in size from $60 million to most recently $5 billion.Leadership Overview• Runs cloud services organizations, including portfolio strategy, executing go-to-market (GTM) initiatives, accelerating cloud adoption, improving renewal rates, and supporting customers in unlocking the full value of investments in software.• Delivers complex multi-year programs as the trusted customer executive specializing in CXO level client management and sponsorship for digital transformation engagements.• Develops and execute business process improvement strategies to drive operational cost reduction, revenue & margin optimization, and productivity uplift in workforces.• Creates strategic business plans that drive continuous improvement.• Leads strategic transformation programs with a focus on workforce transformation, delivery optimization, and sales and delivery integration.