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Feb 2024 - Present
AeroLeads people directory · profile
Brian Hansen Email & Phone Number
Customer Success & Account Management leader | I help scale $25M+ orgs through customer engagement and GTM strategies that reduce churn and maximize expansion
at
Sidebar
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success & Account Management leader | I help scale $25M+ orgs through customer engagement and GTM strategies that reduce churn and maximize expansion
Location
San Francisco Bay Area, United States, United States
Who is Brian Hansen? Overview
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Quick answer
Brian Hansen is listed as Customer Success & Account Management leader | I help scale $25M+ orgs through customer engagement and GTM strategies that reduce churn and maximize expansion at Sidebar, based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Brian Hansen.
Brian Hansen previously worked as Member at Sidebar and Director of Customer Success at Aurora Solar. Brian Hansen holds Bachelor'S Of Science - Business Administration, Marketing from Northeastern University.
Company email context
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Sidebar
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Profile bio
About Brian Hansen
Throughout my 15+ year SaaS career, I've engineered customer success and account management strategies across diverse verticals and customer segments. My strategies are resourceful, scrappy and ambitious. I successfully improve retention and expansion across a range of customers - from scaled SMB programs to 1:1 relationship building at the Enterprise level. My creative approaches drive revenue and advocacy - converting client relationships from transactional, reactive interactions into proactive, long-term, value-driven partnerships that result in increased GRR and NRR. I practice servant leadership, where my philosophy centers on data-driven human empowerment. I build durable and strategic cross-functional bridges between teams and fellow leaders by creating a unified vision focused on customer value and revenue growth. Constantly learning with a growth mindset, I read, I listen and I share to uncover best practices and to challenge the status quo. I am particularly excited by AI and how it can revolutionize customer engagement while leveraging the human element of personalized connections.
Current workplace
Brian Hansen's current company
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7 roles
Brian Hansen work experience
A career timeline built from the work history available for this profile.
Director Of Customer Success
CurrentSeries D, VC-backed ClimateTech B2B market leader | Solidifying the Named and Digital CS motions to maximize GRR and NRR across two verticals and four segments (scaled, SMB, mid-market, enterprise) | Build Customer Journeys with Digital engagement | Scaling by using technology, AI and empowerment of team members | Cross-functional leadership using.
Apr 2022 - Present
Director Of Customer Success
PE-backed InsureTech B2B/2B market leader in hyper-growth mode through organic growth and acquisition | Improved GRR/NRR and net new to grow book of business by 40% | Integrated acquisitions to improve valuation
May 2021 - Apr 2022
Vice President Of Account Management
Enquiron
Privately-funded InsureTech/HRTech B2B/2B company | Designed and implemented scalable AM and BizDev processes | Grew revenue in multiples that led to an acquistion exit
Jan 2017 - Apr 2022
Director Of Business Development
Enquiron
Expansion | Net New Sales | Business Development
Jan 2013 - Jan 2017
Account Executive
Enquiron
- Deepened relationships and increased revenue by:
- Understanding clients’ goals
- Executing multi-level strategies
- Promoting new ideas
- Demonstrating tangible value and quantifiable returns
Apr 2008 - Dec 2012
Assistant General Manager
Managed all front of house, back of house, and fiduciary P&L duties in the fast-paced environment of a restaurant.
Sep 2004 - Apr 2008
2 education records
Brian Hansen education
Bachelor'S Of Science - Business Administration, Marketing
Northeastern University
Education record
Simsbury High School
FAQ
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What company does Brian Hansen work for?
Brian Hansen works for Sidebar.
What is Brian Hansen's role at Sidebar?
Brian Hansen is listed as Customer Success & Account Management leader | I help scale $25M+ orgs through customer engagement and GTM strategies that reduce churn and maximize expansion at Sidebar.
Where is Brian Hansen based?
Brian Hansen is based in San Francisco Bay Area, United States, United States while working with Sidebar.
What companies has Brian Hansen worked for?
Brian Hansen has worked for Sidebar, Aurora Solar, Zywave, Enquiron, and Brinker International.
How can I contact Brian Hansen?
You can use AeroLeads to view verified contact signals for Brian Hansen at Sidebar, including work email, phone, and LinkedIn data when available.
What schools did Brian Hansen attend?
Brian Hansen holds Bachelor'S Of Science - Business Administration, Marketing from Northeastern University.
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