Bhanu Pratap Singh Email & Phone Number

Bengaluru, Karnataka, India

🚀 Strategic Growth: Tripled monthly revenue from ₹10Mn to ₹30Mn by implementing an OKR framework and managing the P&L for 10 offline stores, driving a critical business pivot that generated ₹3Mn in new revenue.🌍 Expansion Leadership: Led Dezy’s growth strategy, establishing 30+ clinics across 6 cities, boosting customer lifetime value (LTV) by 95%.📈 Operational Excellence: Enhanced revenue conversion efficiency by 157% through data-driven processes. Optimized lead scoring, resulting in a 24% increase in pre-sales conversions and a 37% improvement in mid-funnel conversions.💡 Customer Experience: Improved service delivery time by 33% and increased Net Promoter Score (NPS) by 118% by developing optimized CRM workflows. Reduced customer booking time on our website by 60 seconds through targeted consumer flow optimization.📊 Data-Driven Decisions: My role was centered on leveraging data to inform strategic decisions, enhance operational processes, and drive significant growth in a fast-paced startup environment.

Bengaluru, Karnataka, India

🚀 Revenue Boost: Increased daily revenue conversion efficiency by 157% by identifying and addressing revenue leakages. Implemented data-driven processes that led to a 67% increase in monthly booked revenue and a 64% rise in realized revenue.📊 Operational Transformation: Digitized operations across 6 cities and 150+ dentists by transitioning from Google Sheets to an in-house product, significantly improving efficiency and scalability.💡 Customer Retention: Analyzed the complete customer treatment journey to identify and eliminate revenue leakages, reducing customer refunds by 20%. Improved service delivery by optimizing processes, leading to higher customer satisfaction.🔍 Strategic Initiatives: Played a pivotal role in crafting and executing sales and revenue strategies that directly contributed to the company’s rapid growth in a competitive market.

Gurugram, Haryana, India

💼 Project Leadership: Led a cross-functional team on a ₹20Mn project, extending the life cycle of a production unit by 3 years. Managed a ₹60Mn project that increased output from 12 to 20 tons per hour, showcasing strong project management skills.📊 Digital Transformation: Spearheaded a data-driven digital transformation initiative, reducing energy consumption by 40%, resulting in ₹5Mn annual savings. Designed and implemented data silos and leveraged R programming to optimize processes.🔍 Process Optimization: Identified and resolved operational inefficiencies, saving ₹2Mn over 8 months through data analysis and root-cause issue resolution. Improved production uptime by 50% by mentoring team members in robotics programming and fostering autonomy.🌍 Cross-Functional Collaboration: Collaborated with international teams to solve 20+ production issues across three countries, enhancing global production processes and ensuring consistent quality and efficiency.

Gurugram, Haryana, India

🤖 Process Optimization: Reduced robotic operational losses from 15% to 3% by implementing targeted improvement projects, significantly enhancing production efficiency and reliability.📈 Quality Enhancement: Achieved a 75% reduction in quality claims for top accounts by optimizing production workflows and refining robotic trajectories, ensuring superior product standards and customer satisfaction.🚀 Product Scaling: Successfully scaled production of 4 new products by designing and implementing advanced production-line models, meeting increasing market demand with improved speed and precision.👥 Team Empowerment: Improved production uptime by 50% by mentoring and training team members in foundational robotics programming, fostering a skilled and autonomous workforce capable of proactive problem-solving.🌐 Global Collaboration: Resolved over 20 critical production issues across 3 countries through effective collaboration with international teams, standardizing processes and promoting best practices globally.🏆 Standards Compliance: Strengthened company accreditation by leading initiatives to attain ISO 9001 and ISO 14001 certifications, demonstrating commitment to quality management and environmental sustainability.

Gurugram, Haryana, India

⚡ Cost Savings: Achieved monthly savings of ₹0.21Mn by applying Lean Six Sigma root-cause analysis techniques to identify and resolve production issues, enhancing overall operational efficiency.🔧 Process Optimization: Led 4 Kaizen projects focused on reducing operational losses, resulting in ₹2Mn in savings over 8 months. Implemented data-driven solutions to streamline processes and improve productivity.📈 Mentorship & Training: Mentored 20+ management trainees in World Class Manufacturing (WCM) and Kaizen methodologies, equipping them with problem-solving and continuous improvement skills to drive ongoing operational success.

Post Graduate Program In Technology And Business Management, Business Administration And Management, General

Bachelor Of Engineering - Be, Electrical And Electronics Engineering, 7.0