Bhanu Pathak Email & Phone Number

New Delhi Area, India

• Lean Six Sigma Qualified MBA with 14 years of in experience BFSI with extensive experience in all facets of process engineering, Change Management ,Transformation &Improvements• Digital Champions nominated by the company for the implementation of Digital initiatives in the northern part of the Company Branches in cocordination with Sales force and Branches.• Versatile exposure in Process improvement, change management, operational excellence, Transformation, Business and Data Analytics.• Worked Closely with Business to address discrete problems and opportunities through the application of structured approaches, methods and tools• Transforming business requirements to clearly defined and executable programmes of change.• Proficient in handling end to end implementation of Transformation projects, Process Designing & re designing & process improvement project

Planned & conceptualized various strategies while developing account management policies, ensuring cost effective processing to achieve growth in profitability as per the desired standards & quality.Identify, research, analyze & market new businesses and products while evaluating the business and realizing its full potential. This also entailed researching in the market for the pricing strategies to attain tenders/ contract from the corporations.Plan framework for the management of material, service, information and capital flows including the increasingly complex information, communication and control systems required in today's business environment.Coordinate/ negotiate/ liaise among the clients in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems.AchievementsCompany successfully kick started a new mini processing center while attaining good profit within the initial year of operation and with overall best performance the same has been converted to Underwriting unit for Uttarakhand Division.

Operations Head at MPC Dehradun

Managed the team, provided leadership to the existing team members as well as the fresher in order to attain personal & organizational goals.Ensured the provision of quality services to the clients while developing excellent rapport with them.Achieved targets which transformed into promotion with in 2 years.Achievements Implemented the process improvement methods across all the processes of the team.

Certificate, Ethereum, Pass

Mdp, Strategic Management

Strategy regarding conflict management and Employee and team management.

Pgdbm; Associate, Finance; Insurance

GERMAN LANGUAGE (LEVEL 1) Max Mueller Bhavan, Completed First Part with 77% marks

Pgpe-Biz, Finance

B. Com, 2005

Higher, Commerce

Certificated, Digital Analytics, Pass

Certificate in Digital Analytics

Certificate, Block Chain Use Cases, Pass