Handling Prime, Affordable and Informal Home Loan and LAP business of Delhi NCR - DSA & Open Market.Handling team of 12 employees consisting of SMs and Relationship Officers.

 3 times Top Performer Pan India in disbursement.Handling Home Loan business of Branches. Responsible for Team building and thereproductivity Responsible for branch staff login and disbursement activation and branch efficiency Responsible for sourcing business from Open market Responsible to arrange and plan market and corporate activity in coordination with branches Arranging training session for ROs / RMs / DSTs / Branch Staff

I was handling Home loan business of 9 branches of East and South Delhi.  Managed team of 8 Relationship officers / DSTs.  Make work plan to ensure RO/DST productivity and responsible for branch staff login anddisbursement active Responsible for the satisfaction of customers, before and after loan disbursement Responsible for branch staff and RO/ DST training on home loan products . Responsible for cross selling of different products like Loan insurance, CASA Account., CC • Responsible for supervising a team daily activity and plan market activity• Handle all the others responsibilities related to the job. • Responsible for coordinating with credit managers, legal team, operation team, vendors andtechnical team for smooth flow of HL business.

I was handling Home loan business of 12 branches of Central Delhi. • Managed team of 10 Relationship officers / DSTs• Make work plan to ensure RO productivity and achieve branch assets budgets. • Ensure the satisfaction of customers. • Responsible for branch staff and ROs training on home loan products • Responsible for cross selling of different products like Loan insurance, DIGI Account, DIGI FDsand property insurance. • Responsible for supervising a team daily activity and plan market activity. • Handle all the others responsibilities related to the job. • Responsible for coordinating with credit managers, legal team and technical team.

• Responsible for Day to Day smooth and error free branch operation, customer service, branch administration audit & compliance.• Responsible for cross selling of different third party products(LI,GI and Mutual Funds),Liability Product(CASA) and asset Products• Handling internal audit/5S Audit, closure of queries/reports• Cost and volume management –Take corrective action for reduction of cost.• Providing direction, motivation and training to team members.

• Handling Priority and NRI customer’s of the branch.• Responsible for NCA and ERV of the Bank.• Getting business from NCA and ERV.• Managing portfolio of client’s.• Calling at least 15 customer’s on daily basis.• Reporting to branch manager for daily business• Dot line reporting to Circle Priority Head.• Conducting customer’s meet on a regular basis.• Reviewing of weekly achievement every Saturday.• Building relationship with Branch Operations head and FDO.• Achieving target by doing LI, GI, Mutual Fund CASA and Loans.