Having 7+ years rich experience in Auto Loan industry Manage a team of Executive including target setting dealer allocation and performancemanagement also Training and guiding to executive New business development from inactive dealer and created new business opportunities buildrepo and dealer relationship for long term business plans Proper implementation of all the finance scheme operation at Dealer level and impart regulartraining on the same to the dealer sales teamPage 2 of 3 Conducted direct marketing activities with dealerships in rural areas Car Loan product development through dealer channel as well as sourcing from open market,existing customer & reference. Maintained market share in all OEM. Improving team performance in business assigned dealer as well as assigned territory In assigned area planning to activity in market for business lead generation also corporate visitfor business generation Train to all dealer sales team About our USP and special scheme Supporting to team for increase productivity as well as resolve the problem facing on field also insystem Meeting with dealer principal for business and special scheme explanation Daily EOD reporting and weekly review of term as per the plan and actual achievement of theexecutiveCredit: After souring business verifying the customer credit score through CIBIL , CRIF & EXPERIAN forloan track record Verifying the customer Loan repayment capacity through banking Average Quarterly Balance alsoincome source Verifying all KYC online through Gov website which is help us to fraud KYC funding Visit to customer residence address and office where applicant is working After the Field verification of executive cross checking the case through call and reference Confirmation taken the dealer for vehicle availability ,Vehicle model ,DP receipt & vehicle Reg Verifying collection comfort and approved FI for next process the disbursementCollection: Handling all disbursement cases collection and large number of cases For collection team driving supportive role and joint visit to collection executive on customeraddress Weekly review of term as per the plan and actual collection improvement of the executive Handling to complete control NPA cases to collection Provide timely feedback to superiors about the collection status on daily basis Ensure positive customer service experience in the process of collections and ensure highstandards of customer service
