- Currently utilizing Python, R, SQL, and Excel to extract, clean, and analyze software usage data, uncovering trends and patterns crucial for strategic decision-making.- Developing visually compelling dashboards and reports using Power BI and Tableau to communicate actionable insights effectively to stakeholders.

- Analyzed customer feedback for New York airports using Medallia, PowerBI, and Excel, utilizing Python for advanced data manipulation and text analytics, achieving a 15% improvement in satisfaction scores and a 20% reduction in complaints during peak times. - Designed and enhanced data visualizations in PowerBI, automated KPI data integration using Python, improving report accuracy and efficiency by 30%, and generated quarterly, weekly, and annual reports to support informed… Show more - Analyzed customer feedback for New York airports using Medallia, PowerBI, and Excel, utilizing Python for advanced data manipulation and text analytics, achieving a 15% improvement in satisfaction scores and a 20% reduction in complaints during peak times. - Designed and enhanced data visualizations in PowerBI, automated KPI data integration using Python, improving report accuracy and efficiency by 30%, and generated quarterly, weekly, and annual reports to support informed decision-making among stakeholders. Show less

- Collaborated with a professor and research team to clean and analyze 911 EMS data for 240 counties, using Python for data manipulation and Tableau for geographical mapping, resulting in published research and improved rescue location identification with nearest neighbor search algorithms.

- Reduced Naval ship maintenance costs by 30%, implementing Apache Spark ETL and Python predictive modeling. Developed Plotly Dash dashboards, saving $1M in service costs and reducing maintenance downtime by 20%.