~Driving Referral programme(Sales & Product led) to establish referral as a channel with Referral conversion rate of 53%~Managing a data team of 9-12 people, training them, auditing and tracking their daily progress~Reduced MoM error rates by 15% reported by Counselors and increased the NPS

~Led, monitored and managed end to end the entire life cycle of synchronous Live Classes~Following up with the participants with respect to pending payments ensuring frictionless product adoption across the platforms