• Responsible for managing a sales executive team, lead generation, and surpassing or achieving sales targets. • Addressing potential clients to assess needs or market goods and services. Establishing solid client relationships and gaining product expertise together.• Giving sales presentations and finalizing all contracts with potential customers. • Responding to inquiries from customers regarding credit conditions, goods, costs, and availability. • Developing AUM (Asset Under Management) by offering trading algorithms and unlisted shares• Creating a network of indirect sales teams to generate sales leads.• Implementing new processes across the portfolio and was able to boost performance through the use of innovation and best practices. • Serving as the primary point of coordination between clients, sales & senior management.

• Recruited, screened, and trained new agents.• Analyzed performance and drew up action plans. • Established strong relationships with staff and clients.• Obeyed agency regulations, guidelines, and policies, and ensured staff do the same. • Researched current industry/market trends and used knowledge for business improvement.• Answered customer queries and mediated disputes with customers.

• Organized, supervised, and assessed the smooth operations of retail sales. Verified FEFO installation and the product shelf life. Revised the store planogram for improved accessibility.• Managed personnel and assigned tasks. Cultivated a friendly workplace with a focus on the well-being of the workers. • Determined customer demand, possible sales volumes, and the impact of competitors' actions on sales by researching market trends. • Took care of store maintenance issues; arranged stock requests and transfers.• Dealt with customers and reported the store's daily operations to senior management. • Tracked sales patterns. transformed the store's loss into profit. Followed SOP while monitoring service standards.